Floating Lead Maintenance Technician

Neighborly Ventures•Salem, OR

20d•Hybrid

About The Position

Neighborly Communities is seeking a Service Technician to join their team. This is a roving maintenance position that requires frequent travel to multiple properties in the Mid Willamette Valley, including Eugene, Springfield, Philomath, Corvallis, and Monmouth. The Service Technician will assist in the maintenance operations of small-scale properties, ensuring they are well-maintained, comply with regulations, and meet resident needs. This role involves collaborating with the Community Manager and/or Service Manager to address maintenance issues, complete apartment turnovers, and ensure compliance with all relevant laws and regulations.

Requirements

High school diploma or equivalent.
At least one (1) year of maintenance repair experience.
Proficient in Microsoft Office suite.
Strong ability to work independently with minimal oversight as well as part of a team.
Excellent communication, organizational, and time management skills.
Capable of maintaining confidentiality and handling sensitive information with discretion.
Demonstrates clear and professional communication in both oral and written forms.
Skilled at managing multiple competing priorities and deadlines while maintaining a strong attention to detail.
Able to interact effectively with others, prioritizing the principles of an Outward Mindset.
Must maintain a valid and active vehicle insurance policy and have a reliable vehicle.
Active Oregon Drivers License.

Nice To Haves

Pool Certification is required or must be willing to obtain within 90 days of hire.
OSHA Certification preferred.

Responsibilities

Manage and complete the apartment make-ready process, including pre- and final move-out inspections, maintenance repairs, painting, and scheduling vendor services.
Ensure grounds and amenities are maintained to meet property standards.
Assist with unit turnovers, grounds cleanup and inspections, work orders, and swimming pool maintenance.
Assist Community Manager or Service Manager in vendor relations.
Maintain in-depth knowledge of all Fair Housing regulations.
Provide high-quality customer service to residents.
Maintain regular and reliable on-site and in-office attendance.
Assist with monthly, biannual, and annual inspections, including apartment inspections, backflow testing, safety checks, fire extinguishers, and fire suppression systems.
Ensure cleanliness, safety, and compliance with OSHA standards for the shop and maintenance equipment.
Maintain a working knowledge of property layouts and finishes.
Represent the company professionally by wearing branded apparel and displaying an issued badge.
Be available for the after-hours emergency on-call schedule, including weekends and after hours as needed.
Assist the Community Manager or Service Manager in providing feedback on necessary maintenance supplies and materials.
Schedule, prepare for, and conduct a monthly 3A+ SAM (Safety Accountability Meeting) with a supervisor, and report outcomes to Human Resources.
Assist in vendor auditing, including evaluating bids and services.
Attend monthly safety meetings.
Maintain expert-level knowledge of all property maintenance platforms, including Leonardo, SharePoint, and ResMan.
Adopt the principles of the Outward Mindset.
Complete all necessary and assigned training through GraceHill, including Outward Mindset Gatherings and Outward Performance trainings.
Perform other related duties as assigned by management.