Floating Financial Center Associate - Freehold Township, NJ

Mid Penn Bank - Millersburg Branch•Freehold Township, NJ

6h•Hybrid

About The Position

Mid Penn Bank is seeking a Floating Financial Center Associate to join their team in Freehold Township, New Brunswick, and Monroe, NJ. The bank emphasizes the importance of a skilled, satisfied, and valued workforce, offering opportunities for skill development, professional growth, and a comprehensive range of flexible benefits to support employee well-being. The Financial Center Associate plays a key role in supporting daily financial center activities, ensuring adherence to corporate, regulatory, and audit guidelines. Responsibilities include processing transactions, balancing cash drawers, maintaining accurate records, and delivering superior customer service by promoting products and services and directing customers to appropriate personnel for specialized needs.

Requirements

A high school diploma or equivalent.
Previous cash handling and customer service experience preferred.
Moderate reading, writing, and grammar skills.
Proficient analytical and mathematics skills.
Proficient communicative and interpersonal relations skills.
Proficient eye-hand coordination.
Ability to operate various office machines.
Technical supervisory skills and sufficient skills to provide assistance in training of entry level Financial Center Associates.
Ability to sit, stand, walk, bend, stoop, reach with hands or arms, use hands to manipulate objects, lift items weighing 50 lbs. or less.
Visual, auditory and speaking skills.
Valid driver’s license is required.
Must be authorized to work in the United States without sponsorship for a work visa by Mid Penn Bank currently or in the future.

Responsibilities

Perform Financial Center Associate operational duties by conducting paying and receiving activities accurately within the guidelines of the organization’s Financial Center Guidelines.
Operate and balance cash drawer accurately and efficiently.
Greet and serve customers in a friendly and courteous manner.
Proactively seek out new opportunities to deepen relationships with customers through suggestive sales techniques; actively refer customers to appropriate customer service personnel.
Coordinate specific work tasks with other personnel within the financial center as well as with other departments to ensure the smooth and efficient flow of information.
Possess sufficient knowledge of the organization’s products and services to refer customers to the appropriate person or department for specialized financial services.
Effectively utilize the organization’s Customer Relationship Management program to track customer sales and service activities.
Accept deposits of various account types.
Cash checks within approved authority and operating policy.
Sell official monetary instruments.
Accept loan payments, safe deposit box rent, and other related payments.
Process night deposits and mail deposits.
Prepare and process daily work for remote capture.
Balance cash drawer in a timely manner.
Provide safe deposit box services to customers as needed.
Balance and/or service ATM machines as needed.
Respond to inquiries relating to his/her particular area, or to requests from customers, other company personnel, etc., within given time frames and within established policy.