Floating Customer Service Representative- Waterville, ME

Bar Harbor Bankshares•Waterville, ME

14h•Hybrid

About The Position

Bar Harbor Bank & Trust is seeking a part-time Floating Customer Service Representative to join their team. This role is critical to the bank's success, as representatives are the first point of contact for customers, supporting their daily financial needs and building trusted relationships. The position is ideal for someone who thrives in a fast-paced, collaborative, and engaging environment. The role involves traveling between assigned branch locations to provide support where needed. The bank emphasizes supporting, appreciating, and rewarding employees for their contributions.

Requirements

An interest and experience in customer service.
A working knowledge of Windows.

Responsibilities

Assist customers in identifying their financial needs and contribute toward the success of the company by recommending additional products and services.
Recognize and seize opportunities to make referrals for loans, trusts, investments, insurance, and other exceptional services offered by the bank.
Gain an understanding of the banking industry and begin to contribute toward meeting branch goals in a variety of categories, including deposits and loans.
Build trusting relationships with individuals in the communities we serve.
Be an active participant in, and advocate for, community growth and prosperity.
Process transactions for customers in a prompt, efficient, courteous and professional manner.
Provide exceptional customer service, reach effective resolutions, and follow through with customers for all inquiries.
Focus on obtaining general banking knowledge and mastering routine transactions, to include account opening.
Travel between assigned branch locations as needed, providing support where it’s most needed.