Floating Customer Service Representative- Rockland, ME
About The Position
Bar Harbor Bank & Trust is seeking to fill a full-time, Floating Customer Service Representative role for our Rockland and Brunswick, Maine area, 40 hours per week. This is an excellent opportunity if you have been considering banking as a career. Experience with cash is helpful and on the job training is provided. In a Float Customer Service Representative role, you can expect to process a variety of basic transactions for customers, with limited differences or errors. Responsible for efficiently carrying out opening and closing procedures. Navigate effectively through frontline software applications. Basic understanding of bank products. Learning to recognize the opportunity to cross-sell and make partner referrals. Consistently meet established standards for providing consistent service of the highest level for all customers as outlined in the Bar Harbor Bank & Trust Brand Best Practices guide. This role focuses on obtaining general banking knowledge and mastering routine transactions, to include account opening. An individual who enjoys being part of a fast paced, team environment will be best matched for this position.
Requirements
- An interest and experience in customer service
- A working knowledge of Windows
Nice To Haves
- Experience with cash is helpful
- Basic understanding of bank products
Responsibilities
- Providing professional and confidential customer service by operating a customer service window with courtesy, promptness, efficiency, and accurately processing a wide variety of simple-to-complex customer banking transactions, including opening new accounts.
- Process a variety of basic transactions for customers, with limited differences or errors.
- Efficiently carrying out opening and closing procedures.
- Navigating effectively through frontline software applications.
- Recognizing the opportunity to cross-sell and make partner referrals.
- Consistently meeting established standards for providing consistent service of the highest level for all customers as outlined in the Bar Harbor Bank & Trust Brand Best Practices guide.
- Obtaining general banking knowledge and mastering routine transactions, to include account opening.
Benefits
- competitive pay
- referral incentives
- an employee stock purchase plan
- paid holidays
- 401(k) plan
- paid time off
- a wellness program
- continuing education benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
