Floating Branch Banker I
ARTISANS' BANK•Wilmington, DE
•Hybrid
About The Position
The Floating Branch Banker I is responsible for delivering superior customer service to new and existing clients in a professional and informative manner. This role involves soliciting new business and helping build relationships with customers by connecting them with team members who can address their financial needs. The position requires travel to various branch locations as needed.
Requirements
- High School diploma required.
- Previous cash handling experience required.
- Well-developed computer skills.
- Strong oral and written communications skills.
- Proven ability for attention to detail.
- Ability to work a flexible weekly schedule and 2 – 3 Saturdays per month required.
- Travel to various branch locations as needed.
- Required to sit and stand for prolonged periods of time.
- Dexterity is mandatory for frequent use of hands and fingers.
- Required to walk, reach, push, occasionally climb or balance, stoop, kneel or crouch.
- Required to talk, hear, see, read and write.
- Required to have close vision and distant vision, depth perception and ability to adjust focus.
Nice To Haves
- Additional college level courses or E-Learning seminars helpful.
- Previous retail sales or banking experience preferred.
- Excellent product knowledge.
Responsibilities
- Provide and perform Teller duties in an accurate and efficient manner.
- Assist with daily ATM and vault duties and responsibilities.
- Provide outstanding branch customer service on the platform.
- Provide error resolution and prompt efficient customer service.
- Solicit and cross-sell bank products and services.
- Open, service and close all types of personal or commercial accounts.
- Apply established procedures and policy.
- Encourage and contribute to a team atmosphere; assist other staff members in their daily activities.
- Complete accurate documentation of all deposit and loan account processing.
- Actively engage and assist customers on the teller line or platform as needed.
- Maintain professional appearance and conduct.
- Proactively engage in ongoing compliance training and procedure review.
- Respond well to daily change.
- Adhere to corporate policies, procedures, and regulatory banking requirements.
- Complete all required training.
- Actively communicate matters of potential audit or compliance risk.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
