Floating Assistant Store Manager

Store Space Self Storage • Rochester, NY

41d • Hybrid

About The Position

Store Space Self Storage seeks a driven, organized, and customer-focused Assistant Store Manager to spearhead operations in Rochester, NY. This role involves managing self-storage facilities, providing best-in-class customer service, and contributing to sales and facility upkeep. The company is a commercial real estate entity offering self-storage facilities, real estate investment opportunities, and property management services.

Requirements

• 2+ years of customer service experience (i.e. retail sales, restaurant, front desk, site management).
• 1+ years of customer-centered sales and collections (cold calling) experience.
• Strong computer skills and ability to learn new applications.
• Valid driver's license with access to reliable transportation.
• Able to walk/sit/stand for extended periods.
• Able to operate POS and other typical office machines.
• Ability to travel between multiple locations.

Responsibilities

• Increasing sales by converting opportunities to rentals and upselling.
• Facility management: clean bathrooms, hallways, lobby, etc.
• Providing excellent customer service and responding to inquiries.
• Cash handling, reporting, and daily deposits.
• Maintaining company standards and adhering to policies.
• Travel between our stores in Columbus + Hilliard.

Benefits

• Comprehensive Benefits – including medical, dental, vision, life, disability, and 401(k) retirement plans.
• Work-Life Balance Support – paid time off, holidays, sick leave, parental leave, and other forms of protected leave across our companies.
• Wellness & Lifestyle Perks – employer-funded Lifestyle Spending Account, Employee Assistance Program, and access to voluntary benefits such as pet insurance, accident, and critical illness coverage.
• Growth & Opportunity – a culture of training, development, and internal promotion, with clear pathways for career advancement!
• 10 paid holidays, including birthdays, and 3 Flex Holidays of your choice!
• 401(k) with a generous company match!
• FSA/HSA plans. Store Space contributes $50/month if enrolled.
• Lifestyle Spending account: Store Space contributes $40/month!
• Opportunities for growth throughout the U.S.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed