Full Time Floating Assistant Manager - Storage Property
About The Position
This is a full-time Floating Assistant Manager position that requires the ability to float to five different properties: Ponchatoula 1 and 2, Albany, Mandeville, and Bedico. The role involves assisting customers with rentals, providing excellent customer service, resolving issues, maintaining property cleanliness and organization, performing minor maintenance, conducting competitor research, monitoring rates and revenue, and handling daily administrative tasks including cash handling, collections, and bank deposits. The company values integrity, communication, teamwork, excellence, and dedication, fostering a familial, peer-to-peer work culture that supports work-life balance and empowers team members. Opportunities for growth and recognition are a top priority.
Requirements
- High school diploma/GED required
- A background screening will be conducted at time of hire.
- For positions that involve driving, a valid driver’s license and reliable transportation are required
Nice To Haves
- Experience in sales or retail environment preferred
- Experience in fast-paced, customer service-related environment preferred
- At least one year of experience in property management experience preferred
Responsibilities
- Assist customers with renting units in-person, via phone, and through other advertising/marketing opportunities; enhance sales through rentals, insurance and moving supplies
- Provide excellent customer service by identifying storage needs and offering solutions; guide new customers through rental processes
- Resolves issues professionally and positively
- Maintain daily cleanliness and organization of the office, restrooms, grounds, and vacant units; keep well-organized records and perform minor maintenance tasks and regular property inspections to ensure timely and consistent completion
- Shop local competitors in-person and online; report information gathered, including rates and specials, to supervisors and other departments; perform additional marketing functions as needed
- Monitors rates, specials, and revenue-related factors
- Perform required daily administrative tasks including handling cash, balancing receipts, pursuing collections, posting payments, processing daily bank deposits and completing auctions according to policy and laws
Benefits
- Performance-based bonuses and incentives
- Regular team recognition events and awards
- Full benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
