Floater Assistant Community Manager (3104)

AG Living LLC•Dallas, TX

3d•Hybrid

About The Position

As an Assistant Maintenance Floater at AG Living, you provide skilled, hands-on maintenance support across multiple communities within the assigned portfolio. You travel between properties as directed to cover staffing gaps, support unit turns, assist with preventive maintenance, and respond to service needs, with a particular emphasis on HVAC diagnosis and repair. You may direct or train on-site maintenance technicians at the properties you cover, but the role is primarily a hands-on technical position. Your technical expertise, reliability, and commitment to resident satisfaction contribute to the operational success of every community you support.

Requirements

High school diploma or equivalent; trade school certification or relevant vocational training preferred.
Minimum 2 years of multifamily or residential maintenance experience.
EPA Section 608 (HVAC refrigerant handling) certification required.
Formal HVAC technician certification (e.g., trade-school HVAC program, NATE, or equivalent) required.
Valid driver's license and reliable transportation required for travel between properties.
Demonstrated technical skill in HVAC diagnosis and repair, plumbing, electrical, carpentry, and appliance repair.
Ability to direct and train maintenance technicians effectively and to communicate professionally with team members, residents, and vendors.
Ability to prioritize tasks, manage time effectively, and work efficiently under deadlines across multiple properties.
Ability to work independently with minimal direct supervision while maintaining consistent service standards.
Technical proficiency in HVAC and general maintenance tasks.
Reliability and flexibility to travel and adapt across multiple communities.
Effective communication and interpersonal skills.
Time management and prioritization abilities.
Commitment to safety regulations and best practices.
Attention to detail in documentation and inventory management.
Collaborative and teamwork-oriented mindset.

Responsibilities

Travel between assigned communities as directed to provide maintenance coverage, support staffing gaps, and assist with project workloads.
Adapt quickly to the systems, layouts, and priorities of each property covered, maintaining consistent service standards across locations.
Diagnose, service, and repair HVAC systems, including refrigerant handling, in accordance with EPA and manufacturer requirements.
Perform skilled repairs and maintenance in plumbing, electrical, appliances, carpentry, and general building systems.
Collaborate with on-site maintenance teams to address complex maintenance challenges.
Assist in prioritizing and completing maintenance requests, repairs, and preventive maintenance tasks at the assigned property.
Ensure timely resolution of maintenance issues to maintain resident satisfaction.
Provide day-to-day direction and on-the-job training to maintenance technicians at the properties covered, in coordination with the on-site Maintenance Supervisor and Regional Maintenance Director.
Foster a collaborative work environment, promoting teamwork and open communication.
Assist in preparing vacant units for new residents by completing repairs, replacements, and improvements.
Ensure units are move-in ready, addressing HVAC, plumbing, electrical, painting, and other maintenance needs.
Respond to maintenance emergencies promptly, diagnosing issues and implementing solutions to ensure resident safety.
Participate in after-hours and on-call rotation, including 24/7 response for emergency calls at assigned properties.
Collaborate with external contractors and vendors for specialized repairs and projects, ensuring quality work and timely completion.
Coordinate vendor activities and oversee work performed by external parties as directed.
Adhere to safety protocols, follow property policies, and comply with building codes and regulations.
Maintain a safe work environment and promote a culture of safety within the maintenance team.
Inform appropriate supervisors of any observed hazard or potentially dangerous situation for residents, team members, guests, and others.
Maintain accurate records of maintenance activities, repairs, materials used, and work orders.
Assist in documenting preventive maintenance tasks and inspections.
Assist in managing maintenance supplies and materials, ensuring availability and proper organization.
Help track inventory levels and reorder supplies as needed.