Float Universal Banker

ChoiceOne Bank•Saint Charles Township, MI

3h•Onsite

About The Position

ChoiceOne Bank is hiring Float Universal Bankers in St. Charles, Michigan. The person in this role will float to branch locations in Birch Run, New Lothrop, Montrose, Chesaning, St. Charles, Saginaw and Thomas Township. This is a great opportunity to grow your career in banking while delivering exceptional customer service, assisting clients with their financial needs, and recommending products such as checking and savings accounts, consumer loans, and business banking solutions. As a community-focused bank with over 125 years of history and 56 locations across Michigan, we provide the stability of an established company with the support of a local team. At ChoiceOne Bank, you’ll enjoy career growth opportunities, professional development, and competitive benefits while making a difference in the communities we serve. If you’re looking for a banking career in St. Charles, MI—we’d love to meet you!

Requirements

High School Diploma or equivalent
NMLS

Nice To Haves

Minimum of six (6) months cash handling experience preferred
One (1) year of customer service in banking, financial services or goal-drive retail sales preferred
Successful completion of ChoiceOne’s Retail Advancement Program (RAP)

Responsibilities

Provide excellent customer service and effectively resolve customer challenges.
Understand and educate customers on consumer deposit and lending products.
Drive sales with a disciplined sales process and use current banking technology to drive both sales and service.
Obtain referrals from customers, other bank colleagues and partners while educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
Adhere to all operational, security, risk and regulatory policies and procedures.
Demonstrate good judgement in sales, customer service, relationship management, banking, investments, consumer lending, business banking, business lending, communication and presentation.
Process customer day-to-day transactions as needed.
Opens new personal and business accounts in accordance with bank policies and regulatory requirements.
Be familiar with and comply with the provisions of the Bank Secrecy Act and USA PATRIOT Act as they relate to the functions of this position. Complete all required reports related to those acts and reports any observed violations or potential violations of those acts to a supervisor or other appropriate bank officer.
Be familiar with and comply with all federal and state banking regulations as applicable.