Float Teller - Santa Barbara / Solvang / Santa Maria

First Bank • Solvang, CA

1d • Hybrid

About The Position

As a Floating Teller, you are often the first point of contact for our customers and play a vital role in shaping their banking experience. This position supports our Santa Maria, Solvang, and Santa Barbara offices, covering a unique 60‑mile territory. You will conduct financial transactions, listen closely to customers’ financial needs, and refer them to appropriate products or partners, all while maintaining a positive attitude, safeguarding sensitive information, and adapting seamlessly to different branch environments.

Requirements

• High school diploma or GED is required.
• At least one year of relevant work experience preferred; prior banking experience is strongly preferred.
• Ability to process information and transactions with high levels of accuracy.
• Knowledge of and the ability to recognize and be sensitive to the different perspectives and priorities of different customers.
• Shares, shows, and supports clients on a variety of technological digital and online tools and resources, allowing them to explore solutions to achieve their financial goals and well-being.
• Understanding of effective communication concepts, tools, and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
• Knowledge of and ability to utilize processes, tools, and techniques for detecting, addressing, and preventing fraudulent situations.
• Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.
• Knowledge of approaches, tools, and techniques for recognizing, anticipating, and resolving organizational, operational, or process problems; ability to apply this knowledge appropriately to diverse situations.

Responsibilities

• Deliver a unique client experience aimed at improving client financial well-being and creating loyalty while increasing share of wallet.
• Process a variety of client interactions, educate clients on alternatives available for their financial interactions, and identify banking opportunities during client interactions, referring as appropriate.
• Identify opportunities through meaningful conversations with clients and make appropriate referrals to branch staff or other partners.
• Perform lobby engagement activities to connect with clients and position First Bank products to meet their needs.
• Educate clients on options for managing financial transactions by leveraging technology, tools, and resources.
• Apply product and procedural knowledge to address client requests.
• Adhere to all policies and procedures, demonstrate sound judgment within established limits, and ensure teller and branch daily operations and maintenance transactions are completed efficiently and accurately.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees