Float Patient Service Representative

Lumexa Imaging•Thornton, CO
•$19 - $23•Hybrid

About The Position

Lumexa Imaging, a large provider of outpatient medical imaging with over 5,000 team members and more than 185 imaging centers across 13 states, is seeking a friendly and dependable Float Patient Service Representative. This full-time position will support multiple Touchstone Medical Imaging centers in Northern Colorado, including Wheat Ridge, Thornton, Lafayette, and optionally Uptown (Aurora). The role involves providing exceptional patient care, managing patient check-ins, scheduling appointments, verifying insurance, and delivering outstanding customer service across various locations. Mileage reimbursement is provided for travel between assigned centers.

Requirements

  • 1+ year of medical office or hospital experience preferred
  • Insurance verification and authorization experience preferred
  • Excellent customer service and communication skills
  • Strong computer and organizational skills
  • Ability to multitask in a fast-paced environment

Responsibilities

  • Welcome and check in patients
  • Schedule diagnostic imaging appointments
  • Verify insurance and obtain authorizations
  • Answer incoming phone calls
  • Check patients in and out
  • Maintain accurate patient records
  • Assist with billing-related documentation
  • Deliver outstanding customer service while supporting multiple imaging centers

Benefits

  • Monthly bonus opportunities
  • Mileage reimbursement
  • Medical, Dental, Vision, Life & Pharmacy benefits
  • 401(k) with employer contribution
  • Paid Time Off starting on Day 1
  • Paid vacation
  • Employee referral bonus program
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