Float Medical Receptionist

H2 Health • Roanoke, VA

2d • Onsite

About The Position

H2 Health is seeking a full-time Float Medical Receptionist / Patient Coordinator to join our outpatient therapy clinic in Roanoke, VA. This role supports daily front office operations and helps ensure a positive, efficient experience for every patient. This position is responsible for patient scheduling, front desk operations, insurance verification, and administrative support in a fast-paced outpatient clinic environment.

Requirements

• High school diploma or equivalent required
• Basic computer and data entry skills required

Nice To Haves

• Previous experience in a medical office, outpatient clinic, or front desk role preferred
• Strong communication and customer service skills
• Ability to multitask and stay organized in a fast-paced environment
• Experience with insurance verification and scheduling preferred

Responsibilities

• Greet patients and visitors in a professional and welcoming manner
• Schedule, confirm, and manage patient appointments
• Answer phones and assist with patient inquiries
• Verify insurance benefits and obtain authorizations as needed
• Collect co-pays and maintain accurate patient records
• Enter and update information in EMR systems
• Support daily clinic operations and coordinate with clinical staff

Benefits

• Medical, dental, and vision insurance
• Paid time off
• Opportunities for training and advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED