Float Medical Assistant (Front & Back Office) – Hacienda Heights & Whittier, CA

Alignment Health•Downey, CA

1d•Hybrid

About The Position

Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together. Alignment Health is seeking a compassionate, organized, and team-oriented float medical assistant to join the Access Primary Care Physicians team in Placentia, CA. The Medical Assistant provides clinical and administrative support and works closely with clinicians to administer medical services. Responsible for assisting clinicians in the examination and treatment of patients under the direction of the Physician, PA or Nurse Practitioner. Schedule: Available between 7:30 AM- 5:00 PM (depending on office) Main office: Placentia, CA or Whittier CA Float offices: Hacienda Heights and Downey (with mileage reimbursement) Pre-planned float: (1) week notice Same day float: (2) hour notice No more than (1) office per day. Training provided. Location: Placentia, CA (Primary) Float Locations: Hacienda Heights, Whittier, and Downey (mileage reimbursement provided) Schedule: Between 7:30 AM – 5:00 PM (varies by office) Make an Impact Every Day Alignment Health is looking for a compassionate, organized, and team-oriented Float Medical Assistant to join our Access Primary Care Physicians team. In this dynamic role, you’ll provide both clinical and administrative support while working side-by-side with Physicians, Physician Assistants, and Nurse Practitioners to deliver high-quality patient care. If you enjoy variety in your day, collaborating with a care team, and making a difference in patients’ lives—this role is for you.

Requirements

1 year of customer service experience
High School Diploma or GED
Completion of a Medical Assistant program from an accredited school
Reliable transportation and/or a valid, unrestricted driver’s license
Strong communication skills with the ability to interact professionally and positively with patients, team members, and vendors
Ability to collaborate, teach, and support team members
Effective written and verbal communication
Solid mathematical skills, including basic calculations and simple statistics
Strong reasoning and problem-solving abilities
Excellent organizational and time management skills in a fast-paced environment

Nice To Haves

2 years of experience as a medical assistant
Experience working with a Medicare population
Medical Assistant (MA) Certification
Bilingual in English and Spanish

Responsibilities

Welcome and greet patients in a friendly, service-oriented manner in alignment with company policies and workflows
Oversee patient check-in by ensuring charts are prepared, records are up to date, and required paperwork is complete
Manage patient check-out, including scheduling follow-up appointments, collecting co-payments (if applicable), and ensuring documentation is finalized
Schedule and confirm patient appointments
Reconcile co-payments at the end of each day
Room and interview patients, measure vital signs, and document reason for visit
Explain procedures, perform treatments, and administer prescribed medications
Primary office: Placentia, CA
Additional locations: Hacienda Heights, Whittier, and Downey
Pre-planned float assignments provided with 1-week notice
Same-day float assignments may occur with 2-hour notice
No more than one office assignment per day
Training provided