Flight Team Leader

Healthnet Aeromedical Services Inc•Martinsburg, WV

14h•Onsite

About The Position

The Flight Team Leader is responsible for the operational and business oversight of an assigned helicopter base or bases. This role involves coordinating and supervising clinical personnel, assisting the senior leadership team in implementing and enforcing policies, liaising with aviation service providers, and performing duties as an active flight team member. The role requires delivering critical care services under the stresses of flight, with potential exposure to blood/body fluids, in hazardous conditions, near moving mechanical parts, and in high noise environments. Training and resources are provided to mitigate risks, but the individual is responsible for their utilization.

Requirements

Completion of an accredited certificate or associate degree registered nursing or paramedic training Program
Two years or more experience as a Flight Nurse or Flight Paramedic
Proven history of exceptional communication and customer service skills
Active, Non-Restricted Registered Nursing and/or Paramedic License and/or Certification in WV and other states as appropriate.
Driver’s license in good standing and acceptable Motor Vehicle Record history as described within the company’s Driver Acceptability standards
WV Critical Care Transport Provider Certification
Advanced Cardiac Life Support Provider Certification
Pre-Hospital Trauma Life Support Provider Certification or International Trauma Life Support Provider Certification or Trauma Nurse Core Curriculum Certification (Registered Nurses only)
Pediatric Advanced Life Support Certification
Pediatric Emergencies for Pre-Hospital Professionals Certification or Emergency Nursing Pediatric Course (Registered Nurses only)
Neonatal Resuscitation Program Certification
Completion of WV EMT-Basic Recertification Program or Equivalent (Registered Nurses only)
NIMS Training IS 100, 200, 700, 800 and Hazardous Materials
Ability to lift, push, pull and transfer patients of high weights with limited resources
Ability to twist upper body while moving patients and/or equipment
Ability to stand, walk, climb, balance, reach, stoop, bend, crawl and crouch for extended time periods
Ability to adapt to rapidly changing and potentially extreme environmental conditions
Ability to smell and identify odors
Ability to use close, distant and peripheral vision, depth perception, and visual focus
Ability to clearly hear and interpret voice, two-way radio, and telephone communication
Ability to successfully complete initial and recurrent physical examination including body weight
Ability to successfully complete initial and recurrent physical agility test

Nice To Haves

Completion of an accredited bachelor’s or master’s degree program in nursing, business, or related field.
One or more years’ experience in a management/supervisory role
Completion of CFRN (Registered Nurses) or CF-P (Paramedics) within two years of initial hire

Responsibilities

Maintains all requirements and fulfills all essential functions of a medical flight team member.
Serves as a role model for provision of customer-focused critical care transport medicine.
Recommends and implements change to improve efficiency and effectiveness of base operation and overall program performance.
Assigns, tracks, and monitors responsibilities and projects to medical flight team members.
Supervises HealthNet Aeromedical Services medical flight team members.
Assists in the completion of new employee orientation in collaboration with the Director of Education.
Functions as a resource for dissemination of information to subordinates.
Oversees the proper use, maintenance, and repair of equipment and supplies; participates in the evaluation of new equipment/supplies; oversees inventory and supplies at the base level.
Oversees maintenance and organization of crew quarters; assures that assigned base(s) meets regulatory agency requirements, safety standards, and infection control policy.
Actively seeks public relations and outreach education opportunities for service areas of assigned base(s).
Provides duty schedule and assures proper medical flight team member coverage for all shifts at assigned base(s) (monthly schedule, ill call-in coverage, vacation coverage, approval of schedule changes).
Receives feedback related to flight issues/concerns; resolves issues/concerns and/or refers to appropriate senior leader for resolution.
Participates in local EMS/hospital/advisory committees as a HealthNet Aeromedical Services representative, if applicable.
Administers customer ride-along observer program, if applicable as assigned base(s).
Ensures medical flight team members receive appropriate clinical care and follow-up for work-related injuries and exposures utilizing occupational health provider; submits appropriate worker’s compensation documents to senior leadership and others as required.
Provides input for selection of subordinate staff members in collaboration with the Interview Committee.
Prepares and completes initial and recurrent subordinate position performance evaluations in collaboration with the Chief Operating Officer.
Initiates initial disciplinary action for administrative and behavioral deficiencies in collaboration with the Chief Operating Officer and Human Resources representatives; refers ongoing deficiencies requiring further disciplinary action to the Chief Operating Officer.
Reviews subordinate staff payroll for accuracy and overtime utilization.
Approves/disapproves paid time-off requests.
Monitors medical flight team member compliance with licensure, certification, clinical requirements, OSHA training/testing, and advanced procedure standards in conjunction with the Director of Education.
Identifies and remediates deficiencies in subordinate clinical performance in collaboration with the Director of Education.
Develops and revises operational and clinical standards in collaboration with the Chief Operating Officer.
Develops a continuous improvement program to correct deficiencies and to evaluate implemented change through systematic problem identification and in collaboration with the Continuous Improvement Manager.
Assists with clinical documentation review and quality assurance and improvement data collection as assigned.
Inspects, operates, and provides upkeep to mobile healthcare simulation vehicles.
Performs other duties as assigned by members of the HealthNet Aeromedical Services, Inc. senior leadership team.