Flight Logistics Coordinator

Advanced Air • Phoenix, AZ

5d • $24 • Hybrid

About The Position

The Flight Logistics Coordinator is responsible for maintaining the daily scheduling of flight crews and handling changes to schedules based on operational needs and crew availability. This role provides excellent customer service to the Advanced Air charter sales team, VIP team, owners, crew members, and vendors, with the goal of streamlining processes to increase efficiency and lower overall costs for the company. The ideal candidate would reside in one of our surrounding base areas (Greater LA area / Merced, CA / Albuquerque, NM / Phoenix, AZ).

Requirements

• Four Year College degree in business or technical field preferred or equivalent business and work experience.
• Minimum two years of experience in Corporate Aviation, Part 135 a plus.
• Ability to identify and implement process improvement opportunities.
• Must demonstrate judgment in balancing the needs of the customer with the needs of the company.
• Ability to provide leadership for team, consistent coaching and feedback while maintaining a positive high energy work environment.
• Strong decision making skills.
• Excellent verbal, written and presentation skills.
• Strong PC skills including the use of Jet Insight, Microsoft Teams and MS Office Products.
• The ability to learn new systems quickly as required.
• Some travel is required.
• Must be able to work flexible hours including evenings, weekends, holidays and overtime, as needed.
• Pass a Non-DOT Drug and Alcohol testing, background check and submit to a random drug test when required.

Nice To Haves

• Aircraft Dispatcher license desired but not required.

Responsibilities

• Coordinate within the Logistics team by utilizing Jet Insight Scheduling Software to inform Sales/Owner and Airline teams of any crew availability conflicts and limitations in real-time.
• Assist Chief Pilot and Assistant Chief Pilot with assigning crewmembers, updating calendars with crew availability, and all training schedules.
• Coordinate with Maintenance to track aircraft coming due for phase inspections and open deferrals.
• Follow communication flow chart in an outward direction to all members of the organization for Maintenance recovery events.
• Handle all logistics associated with any flight and crewmember as needed including airline, hotel, or rental car needs.
• Prepare and send forward travel packets for all crewmembers: from home base locations to all assignments with reference to local and non-local travel limitations.
• Review Airport limitations with the Dispatch Team and advise the Sales/Owner/Airline Teams of any non-standard, high elevation, or after hours requests.
• Maintain outward communication to dispatch for appropriate airfield evaluation and close the loop of communication to accept trip or offer alternatives if needed.
• Gain an understanding of fleet wide activity to manipulate and adjust trips on varying aircraft to maximize crew duty and allow maximum availability for owners and additional charter sales.
• Coordination with EAS scheduling, including communication with Customer Service Agents at our EAS stations via Microsoft Teams, updating EAS passengers, and sending crew itineraries to crewmembers; familiarity with EAS operations and ability to act as a support to their team as needed.
• Obtain arrival slots, communicate with FBO and Airports to confirm a smooth flight experience for our passengers and crew.
• Send trips to flight crews and gather flight releases as required.
• Manage and distribute flight releases per company policy.
• Arrange customs, file APIS and maintain MCL.
• Update crew times and aircraft data in ARG/US & Wyvern databases.
• Negotiate, track and post current fuel discounts, and programs.
• Create and maintain company approved Vendors; i.e. FBO’s, Brokered Airport, hotel, rental car, airline preferences for crewmembers.
• Coordinate aircraft schedule with FBO.
• Develop and maintain a close working relationship with the Customer Service team.
• Work a non-standard workweek and/or be accessible for periodic on-call duty.
• Assist with other projects as needed.

Benefits

• Competitive salary
• 401k plan with dollar-for-dollar employer match up to 4%
• 100% Company Paid Health Insurance including Medical, Dental, Vision and $15,000 in life insurance (Full-Time Employees)
• Easy to use Flight/Travel Benefits; current contracts include Delta, Alaska, and Southwest

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree