Flight Instructor

Urban Air Adventure Parks•Lawrenceville, GA
•Onsite

About The Position

Urban Air is seeking a highly motivated candidate to take flight with us as a Flight Instructor in our award-winning indoor skydiving tunnel! The Flight Instructor will ensure guest safety while flying in the Indoor Skydiving Tunnel, provide excellent customer service, coach guests, control the Indoor Skydiving Tunnel, handle sales and clean the facility, meet and greet customers, train and teach skydiving instructional classes, gear up and de-gear guests, fly guests in the Indoor Skydiving Tunnel while ensuring their safety, coach novice and advanced flyers, control the wind-speed of the Indoor Skydiving Tunnel, take in-flight photographs of guests, and sell Urban Air products and services. Additional duties may include checking guests into the park, making guest reservations, answering phone calls, stocking merchandise, inventory control, and the ability to work with children, adults, seniors, beginners, and experts.

Requirements

  • Customer service experience
  • Superior listening & coaching skills
  • Friendly, upbeat, compassionate, personable
  • Strong team player
  • Safety-aware and responsible
  • High level of physical stamina and strength (have the ability to catch or correct movements of a person of up to 300 lbs. in the Tunnel)
  • Ability to follow routine and procedure
  • Demonstrated commitment and dedication
  • Must be self-starter, detail-orientated and able to organize and prioritize
  • Tact, discretion, and good judgment are required to maintain positive relationships with co-workers and customers
  • Excellent oral and written communication skills are required
  • Needs initiative, detail-orientation and an ability to organize and prioritize
  • Basic computer skills are a must
  • PT test is required. You must be able to do the following: 1.5 mile run in 12.5 minutes, 10 pull-ups in two (2) minutes, 50 push-ups in two (2) minutes, 50 sit-ups in two (2) minutes

Responsibilities

  • Ensure guest safety while flying in the Indoor Skydiving Tunnel
  • Provide excellent customer service
  • Coaching
  • Control the Indoor Skydiving Tunnel
  • Sales and clean the facility
  • Meet and greet customers
  • Train and teach skydiving instructional classes
  • Gear up and de-gear guests
  • Fly guests in the Indoor Skydiving Tunnel while ensuring their safety
  • Coach novice and advanced flyers
  • Control the wind-speed of the Indoor Skydiving Tunnel
  • Take in-flight photographs of guests
  • Sell Urban Air products and services
  • Check guests into the Park
  • Make guest reservations
  • Answer phone calls
  • Stock merchandise
  • Inventory control
  • Ability to work with children, adults, seniors, beginners and experts
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