Flight Coordinator – Pittsfield, Ma

Lyon Aviation • Pittsfield, MA

3d • Onsite

About The Position

As a Flight Coordinator at Lyon Aviation, you’ll play an important role in keeping our flight operations running smoothly. You’ll work closely with pilots, clients, aircraft owners, maintenance personnel, and other team members to ensure every trip is coordinated safely, legally, and efficiently. This is a fast-paced position that requires exceptional organization, attention to detail, sound judgment, and outstanding customer service.

Requirements

• Exceptional organizational skills and attention to detail.
• Outstanding customer service skills and a professional demeanor.
• Strong written and verbal communication skills.
• Confidence, good judgment, and the ability to solve problems.
• The ability to manage multiple priorities and remain composed under pressure.
• Strong computer skills and the ability to learn new systems.
• The ability to work independently while contributing to a team environment.
• Dependability, flexibility, and a willingness to take initiative.
• Availability to work varied schedules, including mornings, afternoons, evenings, weekends, and overnight on-call coverage outside regular office hours.
• Professional, dependable, adaptable, and comfortable managing multiple priorities in a dynamic environment.

Nice To Haves

• Aviation experience is a plus, but it is not required. We are willing to train the right person.

Responsibilities

• Coordinate aircraft and flight crew schedules.
• Communicate with clients, pilots, aircraft owners, vendors, and internal team members.
• Arrange trip logistics, including airport services, landing permissions, customs and overflight requirements, catering, ground transportation, and crew and passenger services.
• Review trip requirements to ensure regulatory compliance and operational legality, including aircraft and crew requirements, passenger vetting, and flight documentation.
• Monitor crew flight, duty, and rest requirements.
• Track flights and communicate schedule changes and operational updates.
• Anticipate potential issues, adapt to changing schedules, and help resolve challenges as they arise.
• Provide exceptional service while maintaining a high level of professionalism and attention to detail.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed