Flight Coordinator

DO • Jamaica, NY

2d • Onsite

About The Position

We have a passion for hospitality culinary delights on every banquet floor and in the sky. With the three business segments of Airline Catering, International Event Catering, and Restaurants, Lounges & Hotels, we offer gourmet entertainment all over the world. We operate in 33 locations, 12 countries and 3 Continents, maintaining the highest standard of quality in both our products and services. We refine the classics, develop the unknown and grow constantly – sometimes beyond our own expectations.

Requirements

• Valid driver’s license required.
• Minimum of 2 years of relevant experience, preferably in customer service or a similar field.
• Must meet all requirements necessary to obtain a Port Authority of NY/NJ (PANYNJ) ID badge, in accordance with TSA regulations (49 CFR §1542.209).
• Proficient in basic computer use and systems navigation.
• Strong planning, coordination, and organizational skills.
• Excellent verbal and written communication abilities.
• Hands-on and proactive approach to teamwork and task execution.
• Comfortable working at least 70% of the shift in a cooler/refrigerated environment.
• Ability to thrive in a fast-paced environment and work effectively while meeting stringent deadlines.
• Strong teamwork and leadership capabilities.
• Must be able to read, write, and communicate clearly in English; bilingual in Spanish is a plus.
• Must have a flexible schedule to support business operations, including weekends and holidays as needed.

Nice To Haves

• Bilingual in Spanish is a plus.

Responsibilities

• Maintain clear and professional communication across all operational channels, promptly distributing incoming information to the appropriate departments.
• Ensure all production processes meet established quality standards and deadlines to guarantee the accurate, on-time handover of DO & CO’s high-end products directly to the aircraft crew.
• Verify that all products and trolleys consistently meet the highest quality standards and are delivered according to customer specifications.
• Conduct physical inventory counts and pack additional equipment or products as needed, working inside a refrigerated environment.
• Identify opportunities for process improvements and provide suggestions to enhance operational efficiency and customer service.
• Confirm that all special meals and correct meal counts are prepared, packed, and accurately assigned for each flight.
• Collaborate with the Food Packing team and support the assembly line when necessary, including tray setup, food preparation, and packaging in a refrigerated environment.
• Perform other duties as assigned by management while upholding DO & CO’s operational and quality standards.

Benefits

• Pay rate: $22.50 hourly.
• Daily Complimentary Meals (Breakfast, Lunch and Dinner).
• An organization dedicated to fostering innovation; in pursuit of cultivating creativity, embracing new ideas and leveraging our impeccable standard for hospitality.
• Genuine career development opportunities, both nationally and internationally.
• The chance to collaborate and represent a leading force in the luxury global gourmet entertainment industry.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed