Flexible Automation Leader

KION•Grand Rapids, MI

10d

About The Position

Join Our Team as the leader of our AMCS Flexible Automation team. Flexible Automation is a cornerstone of Dematic’s growth strategy and one of the fastest growing segments of the business. Serving as a critical entry point for customers beginning their automation journey, Flexible Automation creates significant opportunity to expand into broader, integrated Dematic solutions—further accelerated through strategic partnerships that bring advanced robotics, software, and AI driven capabilities to market. The Leader of Flexible Automation provides end to end leadership for this high growth portfolio, encompassing AMRs, AGVs, and robotics across both internal capabilities and a robust partner ecosystem. This role is accountable for shaping and delivering scalable, differentiated solutions by seamlessly integrating partner technologies into Dematic’s platform while maintaining strong alignment to product strategy, customer needs, and commercial objectives. With full responsibility for regional execution, delivery excellence, and financial performance across the U.S., Canada, and Mexico, the leader operates at the intersection of strategy, innovation, and execution. Partnering closely with Engineering, Installation, Product Management, Commercial teams, and key external partners, this leader ensures solutions are deployable, cost effective, and scalable—positioning Flexible Automation as a key driver of customer value, innovation, and sustained growth for Dematic.

Requirements

Proven leadership experience (10+ years) leading large, complex, and matrixed technical or solution organizations
Demonstrated ability to lead and scale a $200M+ flexible automation portfolio with full accountability for margin, delivery performance, and customer outcomes.
Deep expertise in flexible automation technologies, including AMRs, AGVs, robotics, and hybrid automation solutions, and their deployment at scale.
Proven success leading large, geographically dispersed project delivery organizations across complex, multi‑site implementations.
Strong program and project governance capability, including risk management, delivery standardization, and executive‑level escalation handling.
Ability to partner effectively with Engineering, Installation, Product Management, and Commercial teams to ensure solutions are execution‑ready and scalable.
Strategic mindset with experience using entry‑level automation solutions to enable customer growth into broader, integrated systems.
Credible executive presence with the ability to engage senior customers and internal leaders during high‑stakes
Demonstrated ability to build, develop, and lead high-performing teams in dynamic environments

Responsibilities

Drive end‑to‑end performance of the Flexible Automation portfolio, with full accountability for project margin, schedule execution, quality, and customer satisfaction.
Establish clear operating models, governance, and RACI frameworks in partnership with strategic technology partners to enable scalable, predictable delivery.
Set the standard for delivery excellence by establishing best‑in‑class project governance, deployment standards, and risk management practices across AMR, AGV, AutoStore, and hybrid automation solutions.
Build and lead high‑performing delivery organizations , developing teams capable of executing complex, multi‑site automation programs at scale while fostering a culture of accountability, collaboration, and continuous improvement.
Collaborate closely with Engineering and Installation to ensure solutions are execution‑ready, scalable, and aligned with real‑world field capabilities, while continuously evolving deployment models to improve speed, cost, and reliability.
Scale delivery capabilities to support growth , ensuring the organization can meet rapidly increasing demand in flexible automation markets without compromising quality, safety, or customer outcomes.
Serve as a senior escalation and executive sponsor for key customers and internal stakeholders, driving issue resolution and ensuring Flexible Automation engagements deliver consistent results, long‑term partnerships, and repeat business.
Provide leadership in strategic business planning and operational improvement , shaping the roadmap for delivery excellence, organizational maturity, and sustained portfolio performance