About The Position

Join Synertex LLC and support mission-critical enterprise operations through advanced IT Asset Management (ITAM), Software Asset Management (SAM), and cloud optimization solutions. We are seeking a highly skilled Flexera Engineer with deep experience implementing, configuring, and maintaining Flexera in complex, secure enterprise environments. This role plays a key part in ensuring software visibility, license compliance, and cost optimization across multi-cloud and hybrid infrastructure. The selected candidate will serve as a technical SME responsible for designing, operating, and optimizing Flexera-based capabilities while integrating with enterprise IT systems such as ServiceNow and supporting broader systems engineering and governance objectives.

Requirements

  • Bachelor's degree + 8–14 years of relevant experience (or equivalent advanced experience)
  • Active TS/SCI with Polygraph required
  • 5+ years of hands-on experience with Flexera or comparable SAM/ITAM tools
  • Experience in enterprise IT asset management, licensing, and compliance frameworks
  • Experience supporting cloud environments (AWS/Azure preferred)
  • Experience working in complex, regulated, or IC/DoD environments preferred
  • Strong hands-on experience with Flexera (FlexNet Manager Suite / Flexera One preferred).
  • Deep understanding of Software Asset Management (SAM) and IT Asset Management (ITAM) principles.
  • Experience integrating Flexera with ITSM platforms such as ServiceNow.
  • Familiarity with cloud environments (AWS and/or Azure) and cost optimization practices.
  • Strong analytical skills for license reconciliation, data normalization, and reporting accuracy.
  • Ability to operate in secure, mission-driven, enterprise-scale environments.
  • Strong communication skills and ability to work across technical and governance stakeholders.

Responsibilities

  • Flexera Platform Engineering & Administration: Implement, configure, and maintain Flexera ITAM/SAM solutions across enterprise environments. Manage discovery tools, inventory data, normalization, and software license reconciliation. Maintain system health, performance, and data accuracy within Flexera platforms. Support ongoing upgrades, patches, and platform enhancements.
  • Software Asset Management (SAM) & License Optimization: Perform software license tracking, entitlement management, and compliance reporting. Identify optimization opportunities to reduce software spend and eliminate license waste. Support audit readiness and compliance reporting for enterprise software vendors.
  • Integration & Automation: Integrate Flexera with enterprise systems such as ServiceNow and other CMDB/ITSM tools. Develop and support automation workflows for data ingestion, reconciliation, and reporting. Ensure seamless data flow between discovery tools, CMDBs, and cloud platforms.
  • Cloud & Hybrid Environment Support: Provide visibility into cloud usage across AWS and Azure environments. Support cloud cost allocation, optimization, and governance initiatives. Assist in aligning IT asset data with multi-cloud infrastructure environments.
  • Troubleshooting & Support: Diagnose and resolve issues related to Flexera data ingestion, discovery, normalization, and reporting. Provide advanced technical support for integration and platform performance issues.
  • Documentation & Reporting: Maintain detailed documentation of configurations, processes, and system architecture. Produce reports and dashboards supporting IT governance, compliance, and leadership decision-making.
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