Flex Teller (Rochester Region)
About The Position
A Teller at Canandaigua National Bank is more than just a transactional role; it's about building and maintaining customer relationships within the community. Tellers are the face of the bank, providing friendly and courteous customer service, answering questions, and identifying customer needs to recommend suitable banking products. This role also plays a crucial part in fraud and risk management by adhering to regulations and bank policies, and by being trained to identify potential fraud. The position involves a needs-based approach to service, aiming to build long-lasting relationships that span generations.
Requirements
- A high school diploma or high school equivalency
- Valid Driver’s License & reliable transportation
- Excellent communication skills
- Strong attention to detail
- Proficiency with a PC and associated programs (such as Microsoft Office)
- Strong customer service/sales experience
- Cash handling skills
- Availability to complete a 40-hour training program for the first 3 months
- Availability for two Saturdays per month
Nice To Haves
- Become proficient in all relevant banking systems as well as retail banking products
- Able to make qualified customer referrals as part of Retail Referral program
Responsibilities
- Accepting deposits
- Cashing checks
- Balancing a cash drawer accurately and efficiently
- Providing quality customer service by being friendly and courteous
- Answering customers’ questions
- Making recommendations for banking options based on customer needs
- Abiding by current regulations, bank policies and procedures
- Keeping an eye out for potential fraud
- Supporting the East Side Region/ West Side Region as needed
- Processing transactions with minimal errors
Benefits
- Medical, dental, vision, FSA, HSA options for both part-time and full-time employees
- Medical coverage is also offered for domestic partners
- Paid holidays, vacation, and sick time
- 401(k)
- Profit Sharing
- Employee Stock Ownership Plan (ESOP)
- Training & development opportunities
- Tuition assistance
- Community focused volunteer opportunities
- Award winning wellness program that promotes a solid work/life balance
- Banking perks and discount programs
- Mileage reimbursement when traveling outside of home branch
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
