Flex Team Technician - Bakery

AcostaAustin, TX
Onsite

About The Position

The Flex Team Technician - Bakery, is a high-performance, field-based role focused on operational excellence across multiple sites. This position requires technical precision, autonomous execution, and measurable impact. Responsibilities include audits, issue resolution, equipment installation, and process engineering support to drive efficiency and reliability.

Requirements

  • Cake Decorating experience required
  • Accurately follows specs for breads, pastries, cookies, and cakes, for size and consistency.
  • Manages oven settings, baking times, and cooling processes to ensure correct spec execution.
  • Proficient in icing applications.
  • Uses piping bags and tips to create borders, flowers, lettering, and intricate designs per spec sheet.
  • Maintains hygienic workspaces and handles ingredients safely.
  • Understands common allergens.
  • Use of baking and decorating timelines to meet deadlines, and member custom orders.
  • Communicates with clients to understand their vision and deliver personalized results.
  • High School Diploma/GED required
  • Minimum 2+ years technical or operational experience in food service, retail, or process engineering preferred.
  • Ability to lift up to 30 lbs; stand/walk for extended periods.
  • Valid driver’s license; ability to drive long distances.
  • Available for occasional overnight travel, if needed
  • Must be available for occasional weekend work (Demos and Food Shows).
  • Comfortable working in extremely cold conditions; refrigerated/freezer environments; PPE provided.
  • Effective communication skills; bilingual (English + second language) preferred.
  • Must be at least 21 years old for travel credentialing requirements.
  • Vision sufficient to operate standard tools and equipment.

Nice To Haves

  • Associate degree preferred
  • bilingual (English + second language) preferred

Responsibilities

  • Conduct structured audits of site operations and equipment; deliver compliance reports with actionable recommendations.
  • Rapidly assess and resolve technical issues; escalate systemic problems with root cause analysis.
  • Install and upgrade hardware; validate performance and integration.
  • Identify inefficiencies; collaborate with engineering and operations teams to pilot and implement improvements.
  • Maintain accurate logs of activities, issues and resolutions; submit weekly KPI-based summaries.
  • Provide coverage across multiple markets; adapt to varying conditions and team dynamics.
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