Flex Team Member

PLANET FITNESS • Salem, OR

13d • Onsite

About The Position

As a Front Desk Associate at Planet Fitness, you will be the first point of contact for members and guests, providing exceptional customer service and helping maintain a clean, welcoming, and organized club. You will support smooth daily operations and help ensure all areas, including locker rooms and bathrooms, are kept in top condition. The role involves greeting and assisting members, handling front-desk and membership tasks, promoting services, and collaborating with the team to create a positive member experience.

Requirements

• Strong communication and interpersonal skills.
• Basic computer skills.
• Positive attitude and passion for helping others and maintaining a welcoming environment.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Ability to work flexible hours, including evenings and weekends.
• High school diploma or equivalent.

Nice To Haves

• Previous customer service experience.

Responsibilities

• Greet members and guests in a friendly and professional manner.
• Assist members with questions about membership options, policies, and gym services; help with equipment usage and direct members to appropriate resources.
• Check in members, keep the front desk organized, and handle membership transactions such as billing and renewals.
• Keep the front desk and surrounding areas tidy; ensure locker rooms and bathrooms remain clean, stocked, and well-presented throughout the day.
• Educate prospective members about Planet Fitness and encourage sign-ups for memberships, personal training, and other services.
• Work with team members and management to achieve club goals, maintain a clean and safe environment, and provide excellent customer service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED