Flex Security Officer

Securitas Security Services•Colorado Springs, CO

8d•Onsite

About The Position

The Flex Security Officer helps maintain a safe and secure environment for our clients by actively monitoring the premises, including access control and patrolling a variety of locations. They preserve order while enforcing regulations and directives for our client sites pertaining to personnel, visitors, and the area.

Requirements

18 years of age or older.
High school Diploma or GED required.
Must be able to work independently.
Must have great attention to detail and remain vigilant throughout shift.
Must be able to respond to emergencies with rapid / effective judgment and use appropriate escalation.
All candidates must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation.
Appropriate I9 Identifications to ensure ability to onboard. Applicants without appropriate I9 Identifications at time of offer may be required to apply at a later time.
Willingness to travel 25-30 miles to and from work.
Understands the nature of customer service and interactions with the public.
Must be reliable, accountable, punctual, and have a strong work ethic.
Must be able to interact with and greet site visitors, residents customers, client employees, or client in a positive manner, while maintaining excellent customer service.
Intermediate computer/technology skills needed to ensure completion of daily activity reports, and logs via handheld devices, and ability to report alarms via telephone.
Must have excellent customer service and interpersonal communication skills to assist vendors, public, client, Site Supervisors, and Office Management.
Must be open to communication and feedback from client, Site Supervisor and Office Management.
Must be able to adhere to 15 minute, and lunch breaks.
Must be able to work in a team environment to ensure site/organizational goals are achieved daily.
Must be able to remain organized and professional.
Must be able to learn and adhere to security operations.
Must provide high quality customer service in-person, via radio, and over the telephone.
Must have a personal vehicle, Colorado Driver’s License, and a clean driving record due to required mobile patrol.
Must be able to obtain Colorado Springs Guard Card license and maintain it every year.
Must be able to attend in-person interview, and in-person orientation in Colorado Springs if hired.

Nice To Haves

Security, Law Enforcement, or Military experience a plus.
Conflict resolution and de-escalation skills a plus.

Responsibilities

Report alarms in accordance with client requirements, and monitor cameras.
Greet vendors, customers, residents, client employees, client, and aid as needed.
Conduct internal patrol and/or external mobile patrol when needed to check for unsafe conditions, hazards, security violations, blocked ingress and egress, mechanical problems, unauthorized persons, inspects grounds using appropriate equipment and protective gear.
Monitor entrance/exits and provide guidance to site visitors, and/or vendors.
Complete daily activity (DAR), incident reports and logs via Securitas and client systems.
Provide an atmosphere in which all customers, client employees, site visitors, client, and Management know their needs are being met.
Present a good image to client, public, and Management.
Operates in a calm manner and directs persons who cause disruption to leave property.
Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations; sets up barriers and signage, and provides direction or information to others.
Observes and reports incidents or suspicious activity to client, Company Management, or public safety authorities as appropriate for the circumstances and/or as required by the site.
Acts to ensure that all property removal is conducted within appropriate policy requirements and in accord with client standards.
Ability to obtain overtime and higher wages dependent on staffing needs.
Carries out specific tasks and duties of similar nature and scope as required for assigned site.