Skilled Flex / Mobile Tech MERCEDES-BENZ OF SAN JOSE
About The Position
The Flex / Mobile Automotive Technician is a hybrid role that supports both in-shop repair operations and mobile service delivery. This position is ideal for a technician who thrives in a dynamic work environment—whether performing repairs inside the service center or traveling to customer locations. The Flex-Tech plays a critical role in delivering safe, reliable, and timely repairs while representing AutoNation's commitment to quality service and customer satisfaction. The compensation range for this position is $30 to $50+ per flat rate hour based on experience and education. Technicians are also eligible for merit bonuses for efficiency.
Requirements
- Valid driver’s license
- High school diploma or equivalent required.
- 2+ years of recent professional automotive repair experience.
- Valid in-state driver’s license with a clean driving record.
- Ability to lift up to 50 pounds and remain in a stationary position for extended periods.
- Strong attention to detail, organization, and customer service mindset.
- English proficiency required; Spanish is a plus.
- Must meet all DOT/FMCSA requirements, including passing a physical and medical certification.
Nice To Haves
- ASE certifications and/or technical school education preferred.
Responsibilities
- Perform vehicle repairs and maintenance as outlined on repair orders with efficiency and accuracy, following dealership and manufacturer standards.
- Diagnose and assess vehicles in both shop and field settings to determine appropriate repair solutions.
- Complete multi-point inspections to recommend repairs ensuring safety and reliability.
- Provide labor and time estimates for additional repairs, and document all work performed.
- Travel to customer homes, offices, and designated locations to perform mobile repairs using a company-provided van and tools.
- Maintain a clean, organized, and fully stocked mobile service van, ensuring readiness for all scheduled and unscheduled jobs.
- Assess job scope on-site and determine whether work should be completed on location or sublet to a partner facility.
- Communicate clearly with customers, service advisors, and parts departments regarding job status, diagnostics, and service timelines.
- Deliver exceptional customer service while representing AutoNation in mobile and in-shop settings.
- Promote trust and confidence by ensuring all vehicles are safe and repairs are completed to the highest standards.
- Collaborate with shop technicians, dispatch, and service support teams to ensure efficient workflows.
- Follow all safety protocols and DOT/FMCSA regulations during mobile operations.
- Maintain knowledge of technical bulletins, factory updates, and complete manufacturer training as required.
- Perform other duties and tasks as assigned by the Service Operations and Parts Manager
Benefits
- Generous PTO/Vacation Policy
- Defined Career Paths
- Generous Employee/Technicians Referral Programs
- Employee Discounts on purchases, parts, and service
- Competitive pay and benefits
- Paid training and OEM certification support
- Opportunities to grow into Service, Sales, Management, Regional and Executive roles
- Career options coast to coast through our nationwide footprint of locations
- Competitive compensation and 401k matching
- Insurance plans (health, dental, vision)
- Maternity benefits
- Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
- Access amazing deals and discounts through YouDecide
- Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
