FLEX Manager, Talent Acquisition Support Services and Enablement

Marriott•Bethesda, MD

22d•$28 - $42•Hybrid

About The Position

At Marriott, Talent Acquisition Operations and Enablement is essential for supporting efficient and scalable hiring processes. As a FLEX Manager in Talent Acquisition Support Services & Enablement, you will help execute and improve TA processes and workflows to support recruiter productivity and deliver a positive candidate experience. This role is ideal for someone eager to learn, detail-oriented, and interested in HR operations, technology, and cross-functional teamwork.

Requirements

Bachelor’s degree in human resources, Business, Talent Acquisition, or a related field (or equivalent experience)

Nice To Haves

1–3 years of experience in talent acquisition, HR operations, or related fields
Interest in project management, process improvement, and stakeholder collaboration.
Strong problem-solving and communication skills.
Familiarity with TA technology platforms (ATS, CRM, analytics tools) is a plus.

Responsibilities

Assist with day-to-day TA operational workflows to promote consistency and efficiency across recruiting teams.
Work with regional TA leaders, HR, and business partners to identify operational needs and support solutions.
Help gather and analyze data to monitor TA performance and suggest improvements.
Support compliance with local and global recruiting regulations.
Help with the adoption and use of core TA systems (e.g., ATS, CRM, scheduling tools) by supporting process documentation and user training.
Collaborate with global technology, HRIS, and TASS teams to ensure systems meet user needs.
Monitor system usage and help identify areas for additional training.
Assist in documenting and improving recruiting processes, including intake, sourcing, interviewing, offer, and pre-boarding workflows.
Support process consistency and compliance across regions and business units.
Help maintain SOPs, process maps, and training materials.
Serve as a point of contact for operational issues, helping to resolve and document them.
Build relationships with TA leaders, recruiters, HR partners, and hiring managers to align support with business needs.
Support change management and communication during process or system updates.
Gather feedback from recruiters, candidates, and hiring managers to identify improvement opportunities.
Help turn user insights into actionable process enhancements.
Lead ownership of assigned Talent Acquisition programs, ensuring alignment with business goals and operational standards.
Collaborate with procurement and legal teams to support contract reviews, renewals, and compliance requirements.
Support vendor selection and evaluation processes for new tools or services that enhance TA operations.
Ensure program documentation and vendor processes are up-to-date and accessible to relevant stakeholders.
Support TA technology projects, including communication and stakeholder engagement.
Help facilitate alignment across functions for new tools or process changes.