FLEX Manager, Global Compliance

Marriott•Bethesda, MD

9d•$35 - $51•Hybrid

About The Position

The FLEX Manager, Global Compliance supports Marriott International’s global ethics, compliance, and whistleblower programs, with a primary focus on the internal investigations program and additional support for sanctions compliance. The role triages concerns received through the Business Integrity Line and designated mailboxes, creates cases for concerns reported through other channels, reviews allegations, records information in the case management system, assesses routing and risk, and coordinates with investigators and stakeholders. It also analyzes sanctions screening alerts, documents findings, and escalates potential matches in accordance with program requirements. The role contributes to global case-handling procedures, data quality and controls, training, reporting, dashboards, analytics, committee materials, remediation, and quality assurance. It works across regions and business disciplines and partners with Legal, HR, Internal Audit, Procurement, Global Sales, Development, Residences, Loyalty, and other stakeholders. The position requires sound judgment, analytical ability, attention to detail, and discretion when handling highly confidential investigation information. It is a fixed-duration temporary position through 12/31/2027, based at Marriott International’s Corporate Headquarters on a flexible hybrid schedule requiring three days per week in the office.

Requirements

Bachelor’s degree in Business, Law, Finance, Accounting, Public Policy, Criminal Justice, or another relevant discipline.
At least 3 years of professional experience.
Strong problem-solving skills and willingness to investigate data and details.
Curiosity and desire to learn how global compliance programs work.
Clear communication skills and comfort collaborating across teams.
Strong organizational skills and ability to manage multiple priorities.
Proactive mindset, including asking questions, suggesting improvements, and taking initiative.
Exceptional judgment, analytical capability, attention to detail, and ability to collaborate with cross-functional partners.

Nice To Haves

Experience in consulting, such as risk, compliance, audit, or advisory.

Responsibilities

Triage concerns received through Marriott’s Business Integrity Line, review allegations, open and document cases, assess risk and routing, assign matters to the appropriate investigations team, correspond with individuals raising concerns, and support remediation.
Create and maintain global case-handling procedures, risk-rating standards, and documentation.
Ensure case and system data quality, conduct periodic access reviews, and support enterprise-level data controls.
Serve as a point of contact across regions and business disciplines to resolve case-handling questions, align processes, and support issue remediation.
Contribute to training on case handling, risk rating, reporting integrity, and compliance processes.
Monitor, triage, and respond to designated mailboxes receiving allegations of potential ethical misconduct, including [email protected].
Coordinate with stakeholders to prepare agendas and presentation materials for global and continent-level fraud committees, the Audit Committee of the Board of Directors, and meetings with third-party providers.
Develop recurring and ad hoc reporting, dashboards, and analytics for leadership and cross-functional partners; analyze investigation data to identify patterns and trends and assess needs for training, resources, or technology.
Protect confidential investigation information by limiting access to individuals who need to know.
Interpret and operationalize requirements related to whistleblower regulations, ESG/CSRD mandates, privacy obligations, and other compliance laws, partnering with Legal, HR, Internal Audit, and other stakeholders.
Initiate whistleblower line quality assurance tasks as needed.
Review, analyze, and adjudicate sanctions alerts, applying sound judgment and regulatory requirements to identify and resolve potential compliance risks.
Create cases for concerns reported through channels outside the Business Integrity Line and document relevant information in the case management system.
Document sanctions screening analysis and escalate potential matches in accordance with program requirements.

Benefits

401(k) plan
Stock purchase plan
Discounts at Marriott properties
Commuter benefits
Employee assistance plan
Childcare discounts
Medical coverage
Dental coverage
Vision coverage
Health care flexible spending account
Dependent care flexible spending account
Life insurance
Disability insurance
Accident insurance
Adoption expense reimbursements
Paid parental leave
Washington employees accrue paid sick leave and PTO and may receive a minimum of 9 holidays annually.