FLEX Manager, Finance Business Support

Marriott • Bethesda, MD

9d • Hybrid

About The Position

This role provides comprehensive business support for meetings and events, managing contract processing, invoicing, billing, and vendor payments to ensure accurate tracking against approved budgets. The role partners closely with event leaders and Finance Business Partners to reconcile budgets, manage accruals, resolve variances, and mitigate financial risks. The role also delivers clear financial reporting and escalation support to ensure timely, compliant event execution.

Requirements

• Associate’s degree with 4 years’ experience in finance, business, or related professional area OR Bachelor’s Degree, preferably in finance, business or management with 2 years’ experience in finance, business or related professional area
• Microsoft Office knowledge required

Nice To Haves

• Strong technical and operational capability, with proficiency in Excel/Smartsheet and the ability to lead projects and initiatives effectively.
• Excellent communication, analytical, and problem-solving skills, with the judgment to operate strategically in a dynamic environment.

Responsibilities

• Supports the contract submission process ensuring timely execution of event contracts. Serve as the POC for contract submissions, facilitating and resolving process questions between the contract team and event leader.
• Ensures all executed contracts are filed and saved in the appropriate event folder on the shared drive.
• Assists in identifying contract issues and risks, consults with Finance and internal subject matter experts on contract terms (e.g. Legal, Risk Management, Security, Privacy) and incorporates feedback into contracts, when necessary.
• Manages department’s contract tracker log to maintain status of all routing and executed contracts.
• Summarizes individual contract details for Senior Leadership.
• Generate and provide accurate and timely status reports and presentations when needed.
• Functions as an escalation point for any billing issues/disputes.
• Act as support/backup for Accounts Payable and Expense Tracking to include: Invoice processing and expense tracking of associated payments for event programs and initiatives.
• Works in partnership with the FBPs ensuring month-end and year-end accruals and prepaids are properly accounted for.
• Assists in tracking of actual costs vs approved estimate. Follow up and resolve any variances of actual to budgeted/approved spend.
• Query event activity to ensure invoices are processed correctly and ledger activity is accurately reflected.
• Reviews event budgets, forecast, actuals, and aging reports monthly in partnership with Finance, ensuring invoices are processed correctly and tracked against contract terms.
• Works independently and efficiently to keep payment processing on pace with the business demands.
• Sets up new vendors as needed, ensuring all documentation is received timely and processed accurately.
• Triages invoice and payment status with Marriott Business Services, Finance, and partners/vendors as needed.
• Collaborates with sponsorship Sr. Manager on partner invoice distribution.
• Follows up with appropriate finance department on collection of sponsorship payments through lock box, ACH billing and USPS deliveries.
• Processes all bill outs following events to ensure attendee fee collection
• Follows up on any rejected submissions and validates all payments have been received
• Be accountable for event results along with event and brand leaders.
• Clearly communicate expectations to team members and stakeholders.
• Resolve any event issues and solve problems throughout the event experience and escalate when required.
• Track and report on event budgets and risks providing status reports to stakeholders.
• Informs, updates, and provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person in a timely manner
• Attends and participates in all relevant meetings
• Presents ideas, expectations and information in a concise, organized manner
• Uses problem solving methodology for decision making and follow up
• Maintains positive working relations with internal customers and department managers
• Manages time effectively and conducts activities in an organized manner
• Performs other reasonable duties as assigned by the Event Leader
• Special projects as assigned, including ad hoc requests for information and analysis related to other meetings and events.
• Uses Microsoft Office and other relevant tools to present relevant event information.

Benefits

• 401(k) plan
• stock purchase plan
• discounts at Marriott properties
• commuter benefits
• employee assistance plan
• childcare discounts
• paid sick leave
• holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree