FLEX Director, Revenue Management Advisory Services

Marriott•Bethesda, MD

1d•Hybrid

About The Position

Provides strategic and analytical leadership and expertise to drive top-line property revenues for Advisory Services contracted properties across a defined portfolio. Partners closely with Leadership (Area Vice Presidents, Senior Directors, Commercial Services and Topline Franchise Support), Revenue Management Leadership, and Revenue Management Advisory Services Directors and teams to maximize property objectives and priorities. Provides support primarily in the areas of pricing strategy and mix management. Drives consistency in operational execution for the hotels they support. Manages team, verifying services are effectively deployed and providing day-to-day direction to Revenue Managers. Provides Revenue Support to Business Partners in other disciplines (e.g., Sales and Finance).

Requirements

2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 6 years’ experience in the revenue management, sales and marketing, or related professional area.
4-year bachelor’s degree in business administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 4 years’ experience in the revenue management, sales and marketing, or related professional area.

Responsibilities

Provides strategic and analytical leadership and expertise to drive top-line property revenues for Advisory Services contracted properties across a defined portfolio.
Communicates the services that the Advisory Services team provides and solves for existing gaps.
Serves as revenue management operational leadership contact for AVPs, Senior Directors and General Managers.
Provides revenue insight and context to help property individual team members and hotels meet their goals.
Partners with property leaders to discuss and develop revenue management ideas, strategies, and identify issues.
Executes and implements new processes to support business model.
Provides input to enhance and develop tools for better and more efficient analysis.
Develops specific goals and plans to prioritize, organize, and accomplish work.
Sells ideas and influences diverse group of stakeholders, including Area Vice Presidents, Senior Directors, GMs, and Directors, on revenue strategies.
Directly supports the transient rooms strategy and system management of specific properties as business demands require.
Provides strategic and analytical leadership for hotels to verify the achievement of (Continent/Brand/Franchisee/Hotel Management Company/Hotel) revenue objectives.
Analyzes available systems data and tools to identify trends, future need periods and obstacles to achieving goals.
Analyzes information and evaluates results to choose the best solution and solve problems.
Translates or explains what information means and how it can be used.
Contributes to the onboarding of new Revenue Managers throughout Partnership Services, specifically ensuring they exhibit effective communication and influencing while engaging with hotel teams and during Sales Strategy calls.
Builds teams within area to support the organizational needs.
Interviews and hires employees with the appropriate skills to meet the business needs of the units.
Uses appropriate available on-the-job training tools for employees.
Communicates performance expectations in accordance with job descriptions for each position and monitors’ progress.
Conducts employee performance appraisals according to Standard Operating Procedures.
Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team.
Communicates and educates Revenue Management philosophies to Owners, Franchisees, and Management Companies.
Identifies and communicates revenue and profit opportunities to area and property leadership teams and sales organization.
Develops and manages internal key stakeholder relationships.
Provides targeted and timely communication of results, achievements, and challenges to the stakeholders.