Fleet Support Rep-System Analyst/DBA III

V2X•Evesham Township, NJ

7h•Onsite

About The Position

V2X is hiring a Fleet Support Rep-System Analyst/DBA III to provide helpdesk, systems administration, installation, and technical support for the U.S. Navy’s Strike Planning and Execution Systems. The role supports advanced program integration and installation and includes answering calls from Navy users. Work is primarily performed at V2X’s Marlton, New Jersey facility, with possible periodic travel within and outside the continental United States. The position may also involve occasional ship-rider assignments aboard U.S. Navy vessels for periods of two to four weeks, with bonus pay for that work. The analyst works independently and with a team to assess software functionality and administration across system components, connections, and applications. The role involves coordinating with government program personnel, military users, contractors, and technical teams; supporting system installation, configuration, integration, testing, security, maintenance, and troubleshooting; and providing training and mission-planning assistance. The position also supports documentation, performance metrics, equipment tracking, deployable equipment preparation, remote support, and configuration-management and quality-assurance practices. The role requires the ability to obtain and maintain a DoD TOP SECRET (T5)/SCI clearance, U.S. citizenship, a U.S. passport for international travel, and the ability to pass U.S. Navy medical screening for work aboard vessels at sea. The employee must be able to lift or maneuver 50 pounds individually and 100 pounds with assistance.

Requirements

Certification in Computer Science, Information Systems, or a relevant technical discipline; qualifying experience supporting DoD IT systems, specifically NAVMPS/JMPS, may substitute for a degree, and DoD system-administration training and experience will be considered case by case.
HDI Support Analyst Certification.
Ability to obtain an applicable DoD 8570.01m/8140 IAT II certification, such as Security+ or CISSP, within three months of the start date.
At least three years of experience administering DoD C4ISR systems and networks, including 24/7/365 helpdesk support or on-site technical support.
Ability to obtain and hold a DoD TOP SECRET (T5)/SCI clearance.
U.S. citizenship, as the position requires access to U.S.-only data systems.
Ability to obtain a U.S. passport for international travel.
Ability to pass U.S. Navy medical screening for work aboard Navy vessels at sea.
Physical ability to lift or maneuver 50 pounds individually and 100 pounds with assistance.
Strong analytical, interpersonal, problem-solving, negotiation, and organizational skills, including the ability to work independently and in a team.
Ability to analyze and research software functions using technical source materials and develop end-user documentation.
Clear written and verbal communication with military personnel, teammates, and management; willingness to consult systems experts and subject-matter experts and follow up as needed.
Customer-service orientation, attention to detail, proactive behavior, and ability to multitask and adapt to changing priorities and schedules.
Working knowledge of Windows Server 2016 or newer, Linux Red Hat, Kubernetes, Microsoft Office applications, Microsoft Teams, Cisco and NetGear switches, cross-domain architectures, and virtual-machine architectures.

Nice To Haves

Experience with Linux Red Hat, Windows Server, and Kubernetes certification.
Current DoD 8570.01m IAT II certification, such as Security+ or CISSP.
Previous JMPS user experience or JMPS system administrator/database administrator experience.
USMC MOS 6694 (ALIMS) or an equivalent role in the U.S. Navy, Air Force, Army, or Coast Guard.
Prior military service, preferably in the U.S. Navy or Marine Corps IT, Intelligence, Cryptological, or Aviation support communities.
Experience supporting system or network administration in the U.S. Navy CANES and/or NMCI environment.
Experience administering or operating military aviation planning systems, particularly those using virtual machines.

Responsibilities

Provide helpdesk support for Navy systems administration and installation support, including answering calls for Navy Strike Planning and Execution Systems.
Analyze software functions and operations, and administer system components, connections, and applications, independently and as part of a team.
Interact with U.S. Government Program Office personnel, U.S. Navy and U.S. Marine Corps personnel, and contractors to obtain information.
Participate in technical document validation and verification, in-process inspections, program reviews, technical exchanges, and team meetings.
Help develop and collect performance metrics for monthly reporting and documentation-process improvement.
Assist with tracking and inventory of government-furnished equipment and materials.
Serve as the primary liaison between the government Program Office and Fleet users and provide on-site technical support.
Provide system-specific administration and maintenance training to users.
Assist aircrew with mission planning using supported programs.
Work with cross-functional teams to compile source data, establish training requirements, and review training materials.
Provide cross-platform training and guidance to less-experienced team members and staff from co-located programs outside the mission-planning environment.
Install and configure system-specific software on applicable assets.
Install, integrate, test, and secure site-unique hardware and software applications approved by the government customer.
Create, maintain, and manage system administrator and user accounts for applicable mission assets.
Provide technical recommendations and advice to the government customer on requirements for system upgrades, replacements, and new solutions.
Prepare and develop documentation for installation, testing, service transition, continuity of operations, disaster response and recovery, and other standard operating procedures.
Coordinate with enterprise network, web, database, and information assurance engineers and administrators on installation, testing, integration, operation, maintenance, and troubleshooting.
Monitor, administer, document, and report system security posture in accordance with DoD and local information assurance guidance and policy.
Prepare, preconfigure, and test deployable equipment packages for remote connection and operation; train users and support personnel on setup and operation; and provide remote support to deployed personnel.
Follow configuration-management and change-control policies and procedures in support of configuration management and quality assurance.
Maintain current knowledge of relevant and emerging technologies as assigned.