Fleet Sales Technical Manager 1
About The Position
PACCAR is a Fortune 500 company established in 1905, recognized as a global leader in the commercial vehicle, financial, and customer service fields. Kenworth Truck Company, founded in 1923, is the manufacturer of The World’s Best® heavy and medium duty trucks. Kenworth is leading transportation innovation with the introduction of battery-electric vehicles, exploration of fuel cell electric powertrains, and autonomous driving systems. This role is responsible for providing technical expertise on how trucks will be operated by the end user, how dealers will order trucks, and the best combination of available options and performance for the customer’s application for managed fleet accounts. The position supports the sales team on fleet-specific projects, acting as the voice of the customer and dealer within Kenworth to meet fleet customer needs and goals. It also supports Fleet Sales Program Managers on technical tasks related to assigned fleet accounts, including OARs, sales engineering projects, and fleet optimization and performance analysis. The role involves creating chassis models using CREO, solving complex layouts for fleet truck specifications, and providing cross-functional leadership with Kenworth engineering and production plants to support fleet pilot builds and meet customer expectations. Additionally, it offers support to dealers in completing customer specifications with PremierSpec and driving Data Book enhancements as needed. Travel to fleet customers and dealers is required for pilot reviews, product training, and quarterly business reviews.
Requirements
- BS degree required; BSME or BSEE highly preferred.
- 7+ years’ experience with Kenworth or related truck/automotive industry engineering experience.
- Excellent verbal & written communication skills and customer service orientation are a must.
- Mechanical and/or electrical experience and aptitude required.
- Competency in the use of Microsoft Office Suite; advanced Excel and SQL proficiency a plus.
- CREO experience required.
- Willingness and ability to work in a fast-paced, multi-task environment.
- General knowledge of truck or automotive systems/components and how they function/interact.
- Project support and leadership for small to moderate size projects, including customer request, process improvement & product development support.
- Understanding of basic principles of computer/application program operation and willingness to support maintenance of existing applications and development of new processes and application. Will work with Plant & IT groups.
Nice To Haves
- P.E. License a plus.
- Knowledge of Six Sigma, Lean, or other continuous improvement methods a plus.
- Working knowledge of Tableau and Snowflake preferred.
Responsibilities
- Responsible for technical expertise on how the truck will be operated by the end user, how the dealer will order the truck, and the best combination of available options and performance for the customer’s application for managed fleet accounts.
- Support the sales team on fleet specific projects, acting as voice of the customer and dealer within Kenworth to meet fleet customer needs and goals.
- Support Fleet Sales Program Managers on technical tasks related to assigned fleet accounts including, but not limited to, OARs, sales engineering projects, and fleet optimization and performance analysis.
- Create chassis models utilizing CREO and solving complex layouts for fleet truck specifications.
- Cross-functional leadership in working with Kenworth engineering and production plants to support fleet pilot builds and meet customer expectations.
- Provide support to dealers in completion of customer specifications with PremierSpec; drive Data Book enhancements as needed.
- Travel to fleet customers and dealers to participate in and lead pilot reviews, product training, and quarterly business reviews.
Benefits
- 401k with up to a 5% company match
- Fully funded pension plan that provides monthly benefits after retirement
- Comprehensive paid time off – minimum of 10 paid vacation days (additional days are provided with additional seniority/years of service), 12 paid holidays, and sick time
- Tuition reimbursement for continued education
- Medical, dental, and vision plans for you and your family
- Flexible spending accounts (FSA) and health savings account (HSA)
- Paid short- and long-term disability programs
- Life and accidental death and dismemberment insurance
- EAP services include wellness plans, estate planning, financial counseling and more
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What This Job Offers
Job Type
Full-time
Career Level
Senior
