Fleet Safety Coordinator

Forward Air•Groveport, OH
•Onsite

About The Position

The Fleet Safety Coordinator - Camera Support supports fleet safety initiatives through the administration, monitoring, and coaching activities associated with onboard recording devices and event-based camera technology. They play a key role in promoting safe driving behaviors, ensuring compliance with company policies and FMCSA regulations, and supporting continuous improvement across the fleet. They review and analyze camera-generated events, document coaching activities, and assist with corrective action processes. They serve as a resource to drivers for camera-related questions and technical support while maintaining accurate records and inventory associated with safety technology systems.

Requirements

  • High school diploma or GED equivalent required.
  • Valid driver's license required; ability to maintain eligibility to operate company vehicles if necessary.
  • Basic understanding of camera event recorder systems, telematics platforms, or related fleet safety technology.
  • Knowledge of standard DOT compliance concepts, practices, procedures, and Federal Motor Carrier Safety Regulations.
  • Strong interpersonal, coaching, communication, and relationship-building skills.
  • Excellent written communication, proofreading, organizational, and verbal communication skills.
  • Ability to manage a high-volume workload, prioritize tasks effectively, and meet established deadlines.
  • Ability to complete assigned projects independently and follow through to successful completion.
  • Proficiency with Microsoft Excel, Word, internet-based applications, AS400, and other web-based business systems.
  • Ability to work effectively in a fast-paced environment while maintaining professionalism and attention to detail.
  • Goal-oriented and highly self-directed with strong time management and project prioritization skills.
  • Demonstrated discretion and confidentiality in handling and protecting sensitive information.
  • Proficient with common office technologies, including Windows PCs, Microsoft O365 (Outlook, Word, Excel, PowerPoint, etc.) and web conferencing (Teams, Zoom, Webex, etc.)

Nice To Haves

  • Previous experience in transportation safety coordination, fleet safety, DOT compliance, or a related field preferred.

Responsibilities

  • Monitor and review video-based safety events generated by onboard recording devices according to established parameters and company standards.
  • Coach drivers on driving patterns, behaviors, and event trends identified through camera system reviews.
  • Document coaching activities, corrective actions, and remediation efforts within the Safety Management System.
  • Provide driver remediation and follow-up in accordance with company policies and procedures.
  • Schedule camera and related equipment installations, removals, repairs, and replacements as needed.
  • Track and maintain installation records for SmartDrive camera systems and other onboard recording technologies across the fleet.
  • Assist drivers with day-to-day event recorder and camera system questions, troubleshooting, and support.
  • Prepare driver compliance review reports and related documentation for review by the Safety Review Committee.
  • Communicate applicable DOT regulations, interpretations, and compliance expectations in alignment with Federal Motor Carrier Safety Regulations (FMCSR).
  • Collect and provide video footage and supporting documentation for legal, claims, and other authorized business functions when requested.
  • Perform recording device audits and compliance reviews as directed by the Safety Manager.
  • Maintain control of camera and ELD inventory, including tracking, organization, and recordkeeping.
  • Place vehicles and/or drivers out of service when required due to camera-related compliance or safety concerns.
  • Support Safety Department operations by assisting with incoming calls, inquiries, yard checks, and stocking supplies in the driver lounge.
  • All other duties as assigned to meet evolving business needs.
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