Fleet & Rentals Technician

The Universal Group•Vernon, BC

118d•Onsite

About The Position

The Universal Group, recognized as one of Canada's Best Managed companies in 2025, has an exciting opportunity in our Fleet and Rental team. As a Fleet & Rentals Technician, you play an essential role in supporting the Fleet coordinator on the day-to-day operations of the fleet and rental department. You are integral in assisting with inventory management, property tracking and ensuring the fleet's and facility's overall functionality and cleanliness.

Requirements

High school diploma or equivalent, with vocational training or certification in automotive technology preferred but not required.
Valid driver's license with a clean driving record.
Basic mechanical knowledge.
Proven experience in vehicle maintenance and repair would be considered as an asset.
Basic construction knowledge would be an asset.
Experience in towing trailers would be an asset.
Excellent problem-solving skills and the ability to troubleshoot and resolve technical problems.
Basic computer skills for record keeping and maintenance software usage.
Excellent communication and customer service skills for interactions with rental customers.
Willingness to work flexible hours and respond to emergency repair situations.
Knowledge of safety regulations and the ability to ensure compliance.
Being Resilient: Rebounding from setbacks and adversity when facing difficult situations
Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations
Ensures Accountability: Holding self and others accountable to meet commitments
Communicates Effectively: Building partnerships and working collaboratively with others to meet shared objectives.

Nice To Haves

vocational training or certification in automotive technology
Proven experience in vehicle maintenance and repair
Basic construction knowledge
Experience in towing trailers

Responsibilities

Diagnose and repair mechanical and electrical issues with vehicles and trailers.
Ensure that all vehicles meet safety and regulatory standards and address any safety concerns promptly.
Deliver trucks and equipment to worksites and vendors.
Wash and clean trucks and equipment
Assist in roadside safety equipment installations.
Organize equipment within the warehouse/yard.
Load and unload equipment and tools.
Keep accurate records of all the rental assets
Ensure that the vehicles and trailers are clean, both inside and out, and presentable to customers for rental services.
Assist in the management of rental assets availability, ensuring that assets are ready for customers as scheduled.
Provide exceptional customer service when interacting with rental customers, addressing their questions and concerns.
Work efficiently to control maintenance and repair costs while maintaining high-quality standards.
Adhere to all company policies, procedures, and safety guidelines.
Work closely with other team members, including fleet managers and customer service representatives, to ensure the smooth operation of the fleet, rental services and installations.
Provide regular reports on fleet maintenance, vehicle availability, and any issues that may affect the operation of the fleet and rental services.