Fleet Operations Associate Director

Amgen • Deerfield, IL

1d • $137,815 - $186,455 • Hybrid

About The Position

Join Amgen’s Mission of Serving Patients. At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. Amgen is advancing a broad and deep pipeline and portfolio of medicines to treat heart disease, obesity and obesity-related conditions, rare diseases, inflammatory conditions and cancer. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Fleet Operations Associate Director
This role has a strong preference for candidates able to work onsite at our Thousand Oaks, CA or Deerfield, IL office 2–3 days per week; remote arrangements may be considered.

What you will do
Let’s do this. Let’s change the world. The US Field Excellence team provides guidance and support to the sales organization by optimizing the field experience through Field Effectiveness, Incentive Compensation, Field Operations, and Field Systems and Capabilities Transformation.

The Fleet Operations Associate Director leads the Fleet Operations team and is accountable for both the strategic direction and day-to-day performance of Amgen’s US and Puerto Rico fleet program. This role provides direct oversight of fleet operations, vendor delivery, financial performance, compliance, and service quality.

What we expect of you
We are seeking a strategic and experienced Fleet Operations Associate Director to lead Amgen’s enterprise fleet program. This role establishes the program strategy and governance needed to deliver safe, compliant, cost-effective, and reliable mobility services that enable the field organization.

The Fleet Operations Associate Director will lead a team and serve as the senior business owner for Amgen’s third-party fleet management partner. The role will shape vendor strategy, drive enterprise performance, manage material risks and investments, and partner with senior leaders across the organization to evolve the program in line with business needs.

Requirements

• Doctorate degree and 3 years of Logistics, Transportation, Fleet Operations, or related experience within the pharmaceutical, transportation, logistics, or other regulated industries
• Master’s degree and 5 years of Logistics, Transportation, Fleet Operations, or related experience within the pharmaceutical, transportation, logistics, or other regulated industries
• Bachelor’s degree and 7 years of Logistics, Transportation, Fleet Operations, or related experience within the pharmaceutical, transportation, logistics, or other regulated industries
• Associate’s degree and 12 years of Logistics, Transportation, Fleet Operations, or related experience within the pharmaceutical, transportation, logistics, or other regulated industries
• High school diploma / GED and 14 years of Logistics, Transportation, Fleet Operations, or related experience within the pharmaceutical, transportation, logistics, or other regulated industries

Nice To Haves

• Strategic Fleet Leadership: Demonstrated experience leading a large, vendor-supported fleet or mobility program with responsibility for strategy, operating performance, and continuous improvement.
• Vendor and Commercial Management: Proven success managing complex third-party relationships, service agreements, performance metrics, and commercial negotiations.
• Financial Acumen: Strong experience with budget ownership, forecasting, total cost of ownership analysis, and development of business cases for material investments or program changes.
• Risk and Compliance: Working knowledge of fleet safety, vehicle regulations, insurance, accident management, telematics, and other relevant risk and compliance requirements.
• Executive Communication: Exceptional written, verbal, and presentation skills, with the ability to influence senior leaders and communicate complex issues clearly.
• Analytical & Technical Skills: Strong ability to use data to identify trends, define performance measures, and make recommendations. Proficiency in Microsoft 365 and experience with fleet, telematics, or reporting platforms preferred.
• Change Leadership: Demonstrated ability to lead through ambiguity, align diverse stakeholders, and deliver sustainable improvements across a complex operating environment.
• Leadership Style: A collaborative, accountable leader who exercises sound judgment, develops others, and balances strategic perspective with operational rigor.

Responsibilities

• Fleet Strategy & Governance: Develop and execute Amgen’s multi-year fleet strategy, operating model, policies, procedures, and governance framework, aligned with field needs, enterprise priorities, and applicable regulatory requirements.
• Enterprise Leadership: Lead, develop, and coach the Fleet Operations team. Set priorities, establish operating rhythms and performance expectations, and provide leadership for complex operational decisions and escalations.
• Vendor Strategy & Accountability: Own the strategic relationship with the fleet management partner and other key suppliers. Lead contract and business reviews, define service-level agreements and KPIs, manage escalations, and serve as the final point of accountability for vendor performance, service failures, and material driver issues.
• Financial Stewardship: Own fleet program financial performance, including budget planning, forecasting, investment decisions, and cost optimization. Build business cases and recommend actions that balance service, risk, and total cost of ownership.
• Risk, Safety & Compliance: Set the framework for vehicle, driver, and vendor compliance. Partner with Environmental Health & Safety, Legal, Risk Management, HR, and other functions to strengthen driver safety, accident management, insurance, and regulatory controls.
• Fleet Lifecycle & Asset Optimization: Provide oversight of end-to-end fleet lifecycle strategy and day-to-day execution, including vehicle selection, sourcing, ordering, registration, maintenance, rentals, storage, remarketing, and disposal. Drive effective asset utilization, renewal planning, and reliable service delivery.
• Data, Insights & Executive Reporting: Establish the analytics and reporting framework for fleet performance. Translate data into actionable insights and present recommendations, risks, and outcomes to senior leadership.
• Cross-Functional Partnership: Build influential partnerships with Field Leadership, Finance, Payroll, Accounts Payable, Global Strategic Sourcing, Sustainability, Occupational Health, Staff Relations, and other stakeholders to deliver an integrated fleet experience.
• Program Transformation: Identify emerging mobility, sustainability, technology, and process opportunities. Lead major initiatives and continuous improvement efforts that enhance service, simplify operations, and improve program resilience. Translate strategy into operating plans and ensure successful adoption across the organization.
• Issue & Change Leadership: Lead response to significant operational, vendor, or compliance issues. Direct cross-functional teams through complex changes while maintaining clear communication, a positive driver experience, and continuity of day-to-day operations.

Benefits

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed