Fleet Manager, Boston EMS

Boston Public Health Commission•Boston, MA

About The Position

As a member of Boston EMS’ management team, the Fleet Manager supports the acquisition and replacement schedule for all Boston EMS vehicles, including ambulances, SUVs, trucks, and other vehicles, in conjunction with the Office of the Chief, Operations, and Budget. This role ensures new vehicles are registered, assigned license plates, and set up for EZ Pass. The Fleet Manager coordinates with other departments for fuel and manages all fuel fobs. A key responsibility is managing a comprehensive maintenance and repair program for the department’s fleet, actively monitoring vehicle mileage, engine hours, and DEF, and working with Supervisors to schedule preventive maintenance. The role ensures ready spare ambulances are available for crews, minimizing the impact on emergency medical services when vehicles are out of service. The Fleet Manager oversees and manages vendors for outside maintenance, services, supplies, and repairs, and supervises record-keeping systems for vehicle inventory, repairs, and maintenance schedules. Additionally, this position establishes inventory procedures and controls, manages utilization, record keeping, and ordering. The Fleet Manager supervises all personnel assigned to Fleet Services, recommends hiring, and provides leadership, supervision, and guidance to ensure safe and efficient operations. This includes conducting performance evaluations, providing feedback, and implementing programs for mentoring and safety/technical training. The role also ensures the cleanliness and maintenance of the shop, monitors vehicle and equipment warranties and recalls, and coordinates with legal offices for accident claims. The Fleet Manager recommends vehicles for decommissioning and coordinates their resale, ensures compliance with federal and state regulations, and develops solid employee relations while implementing programs to increase personnel satisfaction. Regular meetings with the supervisor are expected, operating independently with independent judgment and discretion. The role requires carrying a department-issued phone, performing off-hour emergency tasks, and other duties as required. The Fleet Manager promotes health equity, inclusion, and diversity, and works to advance BPHC as an antiracist organization.

Requirements

5+ years of related work experience including experience supervising others.
Thorough knowledge of vehicle and equipment maintenance, preferably of emergency response vehicles with a background in mechanics.
Ability to follow direction and comply with department policies and procedures.
Ability to clearly express oneself verbally and in writing.
Competency in latest version of Microsoft Windows, Microsoft Office applications, computerized fleet maintenance program.
Valid Massachusetts driver’s license

Nice To Haves

Associate’s degree preferred

Responsibilities

Support the acquisition of and replacement schedule for all Boston EMS vehicles, including ambulances, SUVs, trucks and other vehicles, working in conjunction with the Office of the Chief, Operations, and Budget.
Ensure all new vehicles are registered with the RMV, have an assigned license plate, and are set up for EZ Pass.
Coordinate with other departments contracted for fuel and manage all fuel fobs assigned to vehicles.
Manage a comprehensive maintenance and repair program for the department’s fleet.
Actively monitor vehicle mileage, engine hours, and DEF.
Work with Supervisors to cycle vehicles in and out of Fleet for preventive maintenance.
Ensure ready spare ambulances for crews to swap into, minimizing the impact to the provision of emergency medical services when vehicles are taken out of service for mechanical issues or maintenance.
Oversee and manage vendors providing outside maintenance, services, supplies and repairs.
Supervise record keeping systems containing information such as vehicle inventory, repair work, and maintenance schedules.
Establish inventory procedures and controls, managing utilization, record keeping and ordering.
Supervise all personnel assigned to Fleet Services.
Recommend the hiring of Fleet Services personnel.
Provide leadership, supervision, and guidance to personnel to ensure safe and efficient operations.
Conduct regular performance evaluations of employees, in accordance with collective bargaining agreements, and provide corrective or constructive feedback as required.
Implement programs that will assist in the mentoring and safety/technical training of personnel to ensure compliance with vehicle-related policies and procedures.
Employ methods of work designed to promote and maintain safety and well-being and to instill safety awareness of hazard and safety prevention; perform regular safety appraisals and take prompt corrective action as needed.
Provide supervision for assigned staff.
Make/recommend management and personnel decisions regarding Fleet Services, including but not limited to promotion, transfer and assignment of staff, and imposition of discipline.
Ensure the cleanliness/maintenance of the shop through regular inspections and preventive maintenance programs.
Monitor vehicle and associated equipment warranties and recalls.
Work in coordination with the Boston Public Health Commission’s General Counsel Office and Boston EMS Professional Standards Office for all department vehicle accident claims.
Recommend vehicles for decommissioning and coordinate necessary steps to resell on a municipal bid site.
Ensure compliance with federal and state regulations governing ambulances and vehicles.
Develop and maintain solid employee relations as well as implement programs to increase satisfaction among personnel.
Meet regularly with supervisor regarding all aspects of Fleet Services operations.
Work in confidential capacity.
Operate independently.
Use independent judgement and discretion to make decisions affecting Fleet Services, in accordance with Boston EMS and BPHC policies.
Carry a department issued phone at all times.
May perform off-hour emergency tasks.
Perform other duties as required.
Promote health equity, inclusion and diversity within the department and community.
Work to help BPHC advance as an antiracist organization by meeting or exceeding the standards set by the BPHC Anti-Racism Policy.