Fleet Manager - Job Site Solutions

Caterpillar • Peoria, IL

1d • Onsite

About The Position

Caterpillar’s Job Site Solutions (JSS) group, part of the Resource Industries Sales, Services and Technology division, is currently seeking a Fleet Manager. In this role, you will be responsible for fulfilling customers' specific contractual commitments in a profitable manner. These commitments include specific deliverables in equipment management, production optimization, safety, sustainability, and financial performance. You will work directly with customer executive management, plant management, and equipment operators.

Requirements

• Demonstrated field experience supporting large mobile equipment and machinery, with a strong understanding of equipment applications, maintenance practices, and customer operational needs.
• Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
• Deep product knowledge, application experience with equipment and production technologies, and the ability to successfully manage contracts to profitability.
• Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
• Superior communication skills – both written and verbal – that range from operational and technical discussions to Dealer Principal and Executive presentations.
• Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.
• Superior relationship-building skills and the ability to execute through a team of Caterpillar, Dealer, and Customer personnel.
• Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.

Responsibilities

• Leading the customer engagements and providing matrix leadership for contract execution.
• Achieving alignment of various parties at Caterpillar, Dealers, and key end-user personnel.
• Partnering with Dealer personnel to direct the day-to-day activity related to contractual commitments at each site contract.
• Successfully delivering on all areas of contractual commitments by utilizing a complete understanding of Caterpillar and Dealer Capability.
• Providing a clear vision for success and drive high levels of execution to achieve our commitments through your deep subject matter expertise in equipment management, production optimization, safety, sustainability and financial structuring.
• Providing and applying solutions to problems in a customer-working environment.
• Working with Caterpillar Product Groups and other internal Business Units to completely understand the technical and operational capabilities of our equipment, technology, and services.
• Creating innovative new value-added capabilities to improve site operations in a manner that Caterpillar and Dealers can grow profitability and reduce risk.

Benefits

• Medical, dental, and vision benefits
• Paid time off plan (Vacation, Holidays, Volunteer, etc.)
• 401(k) savings plans
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSAs)
• Health Lifestyle Programs
• Employee Assistance Program
• Voluntary Benefits and Employee Discounts
• Career Development
• Incentive bonus
• Disability benefits
• Life Insurance
• Parental leave
• Adoption benefits
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed