Job Site Solutions - Fleet Manager
About The Position
When you join Caterpillar, you’re stepping into a role where your expertise directly impacts how our customers build, power, and sustain the world around us. As a Fleet Manager, you will serve as a trusted advisor that leverages deep technical knowledge and business insight to deliver high-impact solutions that enhance product performance and drive customer success. Working at the intersection of site applications, advanced technology, and real-world operations, you’ll partner across teams and with our dealer network to solve complex challenges and create measurable value. This is more than a consulting role, it is an opportunity to shape outcomes, influence innovation, and make a lasting difference for our customers and communities.
Requirements
- Customer Focus: Demonstrates a strong ability to anticipate customer needs, build lasting relationships, and deliver tailored solutions that consistently drive satisfaction and business value.
- Products and Services: Possesses a solid understanding of product and service offerings, enabling effective communication of features, value, and delivery options across diverse customer scenarios.
- Decision Making and Critical Thinking: Applies structured analytical thinking to evaluate data, identify priorities, and support informed, effective decision-making.
- Effective Communications: Communicates clearly and confidently across all levels, adapting messaging to the audience while influencing outcomes through empathy, clarity, and persuasion.
- Relationship Management: Builds and sustains productive, long-term relationships by aligning expectations, fostering collaboration, and driving ongoing engagement with stakeholders.
- Technical Excellence: Leverages deep technical expertise to solve complex challenges, mentor others, and deliver high-quality, scalable solutions.
Nice To Haves
- Experience in mining, heavy equipment, industrial and technology environments
- Knowledge of site applications, fleet performance, or operational analytics
- Background working with dealer networks or field-based support teams
- Familiarity with digital solutions, connected products, or data analytics tools
- Experience leading complex, multi-stakeholder customer engagements
- Demonstrated ability to influence product strategy through field insights and customer feedback
Responsibilities
- Leading customer engagements and providing matrix leadership for contract execution.
- Achieving alignment of various parties at Caterpillar, Dealers, and key end-user personnel.
- Partnering with Dealer personnel to direct the day-to-day activity related to contractual commitments at each site contract.
- Successfully delivering on all areas of contractual commitments by utilizing a complete understanding of Caterpillar and Dealer Capability.
- Providing a clear vision for success and driving high levels of execution to achieve our commitments through your deep subject matter expertise in equipment management, production optimization, safety, sustainability, and financial structuring.
- Providing and applying solutions to problems in a customer-working environment.
- Working with Caterpillar Product Groups and other internal Business Units to completely understand the technical and operational capabilities of our equipment, technology, and services.
- Creating innovative new value-added capabilities to improve site operations in a manner that Caterpillar and Dealers can grow profitability and reduce risk.
Benefits
- Medical, dental, and vision benefits
- Paid time off plan (Vacation, Holidays, Volunteer, etc.)
- 401(k) savings plans
- Health Savings Account (HSA)
- Flexible Spending Accounts (FSAs)
- Health Lifestyle Programs
- Employee Assistance Program
- Voluntary Benefits and Employee Discounts
- Career Development
- Incentive bonus
- Disability benefits
- Life Insurance
- Parental leave
- Adoption benefits
- Tuition Reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Senior
