Fleet Management Specialist

HP•All Cities, CA

16h•$65,600 - $101,000

About The Position

Fleet Management Specialist Description - Job Summary This role is responsible for formulating product support strategies for moderately complex product families and representing services within product core teams. The role establishes and tracks product service metrics, collaborating globally on service planning and performance. The role contributes to operational readiness planning, analyzes performance reports, supports sales teams, sources new technology teams, and fosters a knowledge management culture. The role also works independently to resolve moderate scope problems and ensure alignment with business requirements. Responsibilities Formulates product support strategies for product families with a medium level of complexity. Represents services within product core teams, ensuring the inclusion of service requirements at various stages of product development, such as product warranty support, cost analysis, and the development of content and collateral for service product marketing. Establishes goals for product service metrics, tracks the business performance of product support, and determines necessary corrective actions. Engages in collaboration with regions and global teams concerning service and support planning, implementation, and performance. Assists in developing comprehensive short and long-term plans to support the operational readiness and success of production services. Analyzes operational reports to monitor business infrastructure performance and optimize operational processes. Supports sales teams with valuable opportunities and compelling value propositions, contributing to increased revenue. Sources and onboards new technology teams to optimize capabilities, ensuring alignment with evolving business requirements. Develops conclusions, recommendations, and written reports, contributing proactively through research and data analysis support, and sharing knowledge to foster a knowledge management culture. Works independently on moderate scope problems, applying professional expertise, exercising judgment, and resolving various issues by following company policies and procedures.

Requirements

Four-year or Graduate Degree in Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
Typically has 2-4 years of work experience, preferably in service business management, delivery, solution architecting, business planning, or a related field or an advanced degree with little or no work experience.
Agile Methodology
Analytics
Business Development
Business Strategies
Business To Business
Customer Relationship Management
Data Analysis
Digital Marketing
Go-to-Market Strategy
Key Performance Indicators (KPIs)
Market Research
Marketing
Marketing Strategies
New Product Development
Product Management
Product Marketing
Product Strategy
Project Management
Thought Leadership
Value Propositions
Effective Communication
Results Orientation
Learning Agility
Digital Fluency
Customer Centricity

Responsibilities

Formulates product support strategies for product families with a medium level of complexity.
Represents services within product core teams, ensuring the inclusion of service requirements at various stages of product development, such as product warranty support, cost analysis, and the development of content and collateral for service product marketing.
Establishes goals for product service metrics, tracks the business performance of product support, and determines necessary corrective actions.
Engages in collaboration with regions and global teams concerning service and support planning, implementation, and performance.
Assists in developing comprehensive short and long-term plans to support the operational readiness and success of production services.
Analyzes operational reports to monitor business infrastructure performance and optimize operational processes.
Supports sales teams with valuable opportunities and compelling value propositions, contributing to increased revenue.
Sources and onboards new technology teams to optimize capabilities, ensuring alignment with evolving business requirements.
Develops conclusions, recommendations, and written reports, contributing proactively through research and data analysis support, and sharing knowledge to foster a knowledge management culture.
Works independently on moderate scope problems, applying professional expertise, exercising judgment, and resolving various issues by following company policies and procedures.

Benefits

Health insurance
Dental insurance
Vision insurance
Long term/short term disability insurance
Employee assistance program
Flexible spending account
Life insurance
Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure
11 paid holidays
Additional flexible paid vacation and sick leave