Fleet Management Specialist

HP•Sanger, CA

1d•$65,600 - $101,000

About The Position

Formulates product support strategies for product families with a medium level of complexity. Represents services within product core teams, ensuring the inclusion of service requirements at various stages of product development, such as product warranty support, cost analysis, and the development of content and collateral for service product marketing. Establishes goals for product service metrics, tracks the business performance of product support, and determines necessary corrective actions. Engages in collaboration with regions and global teams concerning service and support planning, implementation, and performance. Assists in developing comprehensive short and long-term plans to support the operational readiness and success of production services. Analyzes operational reports to monitor business infrastructure performance and optimize operational processes. Supports sales teams with valuable opportunities and compelling value propositions, contributing to increased revenue. Sources and onboards new technology teams to optimize capabilities, ensuring alignment with evolving business requirements. Develops conclusions, recommendations, and written reports, contributing proactively through research and data analysis support, and sharing knowledge to foster a knowledge management culture. Works independently on moderate scope problems, applying professional expertise, exercising judgment, and resolving various issues by following company policies and procedures. Impacts immediate team and acts as an informed team member providing analysis of information and limited project direction input. Complexity Responds to routine issues within established guidelines. Disclaimer This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management. The pay range for this role is $65,600 to $101,000 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.

Requirements

Four-year or Graduate Degree in Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
Typically has 2-4 years of work experience, preferably in service business management, delivery, solution architecting, business planning, or a related field or an advanced degree with little or no work experience.
Agile Methodology
Analytics
Business Development
Business Strategies
Business To Business
Customer Relationship Management
Data Analysis
Digital Marketing
Go-to-Market Strategy
Key Performance Indicators (KPIs)
Market Research
Marketing
Marketing Strategies
New Product Development
Product Management
Product Marketing
Product Strategy
Project Management
Value Propositions
Effective Communication
Results Orientation
Learning Agility
Digital Fluency
Customer Centricity

Responsibilities

Formulates product support strategies for product families with a medium level of complexity.
Represents services within product core teams, ensuring the inclusion of service requirements at various stages of product development, such as product warranty support, cost analysis, and the development of content and collateral for service product marketing.
Establishes goals for product service metrics, tracks the business performance of product support, and determines necessary corrective actions.
Engages in collaboration with regions and global teams concerning service and support planning, implementation, and performance.
Assists in developing comprehensive short and long-term plans to support the operational readiness and success of production services.
Analyzes operational reports to monitor business infrastructure performance and optimize operational processes.
Supports sales teams with valuable opportunities and compelling value propositions, contributing to increased revenue.
Sources and onboards new technology teams to optimize capabilities, ensuring alignment with evolving business requirements.
Develops conclusions, recommendations, and written reports, contributing proactively through research and data analysis support, and sharing knowledge to foster a knowledge management culture.
Works independently on moderate scope problems, applying professional expertise, exercising judgment, and resolving various issues by following company policies and procedures.
Impacts immediate team and acts as an informed team member providing analysis of information and limited project direction input.
Complexity Responds to routine issues within established guidelines.