Fleet Management Specialist

HP•Sanger, CA

2d•$52,750 - $79,650

About The Position

Crafts support strategies for product families, ensuring adherence to established protocols and methodologies. Acts as the representative of services within product core teams, ensuring the integration of service requisites into the product development process. Establishes targets for product service metrics, monitors the performance of product support operations, and discerns instances necessitating corrective measures. Engages in cooperative efforts with regional and global teams concerning the planning, execution, and evaluation of service and support initiatives. Executes comprehensive project plans, ensuring successful outcomes and adherence to established timelines. Develops and enhances customer relationships, contributing to revenue growth and overall client satisfaction. Collaborates closely with cross-functional teams to minimize potential disruptions to service delivery, ensuring seamless operations. Acts as a liaison between business units and sales, ensuring alignment and successful business outcomes through effective communication. Applies foundational principles and contributes proactively to projects through research and data analysis support, providing regular updates on accomplishments and impediments. Supports priority projects with direction, maintaining relationships with internal stakeholders and sharing information via standardized reports. Impacts own work and acts as a team member by providing information, analysis, and recommendations in support of team efforts. Complexity Learns to apply basic theories and concepts to work tasks. Disclaimer This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management. The pay range for this role is $52,750 to $79,650 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.

Requirements

Four-year Degree in Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
Typically has 0-2 years of work experience, preferably in service business management, delivery, solution architecting, business planning, or a related field.
NA
Agile Methodology
Analytics
Business Development
Business Strategies
Business To Business
Customer Relationship Management
Data Analysis
Digital Marketing
Go-to-Market Strategy
Key Performance Indicators (KPIs)
Market Research
Marketing
Marketing Strategies
New Product Development
Product Management
Product Marketing
Product Strategy
Project Management
Value Propositions
Effective Communication
Results Orientation
Learning Agility
Digital Fluency
Customer Centricity

Responsibilities

Crafts support strategies for product families, ensuring adherence to established protocols and methodologies.
Acts as the representative of services within product core teams, ensuring the integration of service requisites into the product development process.
Establishes targets for product service metrics, monitors the performance of product support operations, and discerns instances necessitating corrective measures.
Engages in cooperative efforts with regional and global teams concerning the planning, execution, and evaluation of service and support initiatives.
Executes comprehensive project plans, ensuring successful outcomes and adherence to established timelines.
Develops and enhances customer relationships, contributing to revenue growth and overall client satisfaction.
Collaborates closely with cross-functional teams to minimize potential disruptions to service delivery, ensuring seamless operations.
Acts as a liaison between business units and sales, ensuring alignment and successful business outcomes through effective communication.
Applies foundational principles and contributes proactively to projects through research and data analysis support, providing regular updates on accomplishments and impediments.
Supports priority projects with direction, maintaining relationships with internal stakeholders and sharing information via standardized reports.
Impacts own work and acts as a team member by providing information, analysis, and recommendations in support of team efforts.