Fleet Maintenance Operations Manager - Oak Creek, WI
About The Position
Transport Refrigeration, Inc. is a locally owned and rapidly growing Thermo King dealership that has proudly served the trucking and transportation industry since 1964. We specialize in transport temperature control equipment and provide industry-leading service and support throughout Wisconsin. We are currently looking for an experienced Operations Manager to lead our Oak Creek location. If you thrive in a fast-paced environment, enjoy leading teams, and have experience in service or parts operations within the truck, trailer, heavy equipment, or agricultural industries — we want to hear from you.
Requirements
- Experience managing Service and/or Parts departments
- Background in trucking, trailers, heavy equipment, or agriculture industries
- Strong leadership and communication skills
- Experience with Microsoft Office 365
- Safety-focused mindset
- Excellent organization and time management abilities
- Valid driver’s license
- Ability to learn company software systems quickly
- Professional attitude and appearance
- Willingness to travel occasionally for training and meetings
- Ability to work additional hours when needed
Nice To Haves
- OSHA 10, OSHA 30, or OSHA 511 certifications
Responsibilities
- Lead, mentor, and develop associates
- Manage daily Service and Parts operations
- Monitor productivity and key performance indicators (KPIs)
- Interview, Hire, onboard, and train new associates
- Conduct performance reviews and coaching
- Ensure workplace safety and OSHA compliance
- Build and maintain strong customer relationships
- Lead weekly staff and shop meetings
- Manage schedules, timecards, and on-call rotations
- Oversee building, grounds, and equipment maintenance
- Support continuous improvement initiatives
- Assist with customer payments and administrative processes
- Partner with the sales team to support business growth
Benefits
- Medical, Dental & Vision Insurance
- Employer HSA Contributions
- Employer-Paid Life & Long-Term Disability Insurance
- 401(k) with Company Match
- PTO Accrual Starting Day One
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
