Fleet Incentives & OOS Manager

Stellantis•Auburn Hills, MI

6d•Onsite

About The Position

The Fleet Incentives & OOS Manager is responsible for developing and executing national fleet incentive strategy and out of stock (OOS) sales programs across the commercial, government, and rental segments. This role owns the monthly incentive go-to-market process end to end, from recommendation and approval through development, field communication, and launch, ensuring programs drive profitable volume, healthy inventory movement, and dealer engagement. The position works cross-functionally with fleet and retail sales teams, finance, marketing, forecasting, distribution, and field leadership, and serves as the fleet sales team's primary resource for incentive guidance and rapid response to emerging business needs. This is an individual contributor role today, with the opportunity to build and lead a team as the function grows. The ideal candidate must be a strategic thinker with strong analytical skills, a deep understanding of incentive mechanics, automotive or fleet experience, strong cross-functional influence, and the ability to translate customer needs into actionable business outcomes.

Requirements

Bachelor's degree in Business, Marketing, Finance, or a related field.
7+ years of experience across sales operations, incentive planning, field sales, marketing, dealer operations, or related commercial functions.
Must reside or be willing to relocate to Auburn Hills, MI.
This role is based at our corporate headquarters and may require occasional travel for dealer visits, meetings, and conferences.
Commercial vehicle product knowledge.
Strong understanding of the incentive process and how retail and fleet incentive systems work.
Proven ability to lead cross-functional projects and drive results through strategy, analytics, and execution.
Ability to work directly with senior leadership and quickly develop data-driven business plans that support decision-making.
Strong analytical and strategic thinking skills.
Advanced Excel skills and proficiency in Microsoft Office Suite applications (Excel, Word, PowerPoint, Outlook).
Excellent communication and people skills, including the ability to tailor messages to leadership and field audiences.

Nice To Haves

Field sales or field operations experience.
Fleet, commercial, or incentive planning experience.
Master of Business Administration.
Experience with incentive authoring systems and dealer communication platforms such as DealerCONNECT.
Proficiency in Salesforce, TipNet, and market data tools such as CarBook Pro and TCO analysis.
Working knowledge of dealer operations, including sales, service, and parts, along with strong commercial business acumen.
Experience interpreting data and sales trends to identify issues, uncover opportunities, and translate insights into action plans.
Ability to manage competing priorities, work independently, and remain effective in a fast-paced, evolving environment.

Responsibilities

Develop and recommend national fleet incentive strategy and tactics aligned to volume, mix, and profitability objectives across commercial, government, and rental segments.
Own the monthly go-to-market process, including incentive recommendations, approvals, program authoring, and program launch to the field through monthly go-to-market calls.
Manage out of stock (OOS) sales programs end to end, including program structure, approvals, tracking, and compliance, partnering with sales, distribution, and finance to accelerate sales and inventory management.
Perform competitive incentive, sales, and inventory analysis to support monthly business reviews, annual planning, and executive decision-making.
Partner with finance to plan and manage incentive spend within budget, measure program effectiveness, and own the resulting spend and program recommendations that protect transaction quality and residual values.
Support the fleet sales team with deal-level incentive guidance, program interpretation, and timely responses to field and senior leadership requests by pulling, analyzing, and interpreting sales and inventory data.
Create and distribute incentive and OOS program executive summaries, field communications, and performance trackers that help leadership and field teams monitor performance and act quickly on opportunities.
Interpret and apply company policies and procedures, partnering with Legal, Audit, Sales Reporting, and dealers to ensure program compliance and audit readiness.
Manage incentive program compatibility and stacking rules across national, regional, and account-level programs to protect deal quality and prevent unintended spend.
Support the development, launch, and administration of field sales bonus programs, including program mechanics, eligibility rules, and attainment tracking, in alignment with sales leadership and Human Resources on design, approval, and payout.
Track incentive program performance and spend against objectives, including attainment monitoring, eligibility rulings, and exception handling, leveraging reporting produced by the Sales Reporting team and serving as the decision point for program status and rulings.
Own incentive program governance, including program rules, cancellation netting, clawback provisions, and anti-gaming controls, and support internal and external audit requests related to incentive programs.
Lead cross-functional initiatives to address operational challenges, improve incentive processes, and drive profitable business growth.