Fleet Engineering Project Manager, Data Center
About The Position
As a Fleet Engineering Project Manager at CoreWeave, you will join a pivotal team within our Fleet Repair & Remediation organization. Acting as a team liaison for various internal and external stakeholders, you will ensure accurate and timely communication and alignment. Your responsibilities will include overseeing Returned Merchandise Authorization (RMA) generation, support, issue resolution, and generating performance metrics for both internal and external teams. Additionally, you will facilitate seamless communication across fleet engineering, data center technicians, and vendor teams. The ideal candidate will have a strong background in data center operations or similar physical logistics, experience with RMA processes, working with external vendors, and the ability to analyze, optimize, and operationalize both internal and external processes. Experience leading cross-team projects, working with planning, execution, and evaluation of project initiatives, including ticketing process improvements and optimization are assets for this role.
Requirements
- 3-5 years experience with physical IT infrastructure, Data Center operations and/or RMA of physical equipment with external vendors.
- Experience working with and developing ticket-based workflows.
- Experience analyzing issues and ticket data trends to identify bottlenecks and areas for improvement.
- Familiar with tools and methods to create and maintain detailed documentation.
- Proven experience in generating client-facing reports on infrastructure metrics, server management, and case workflows.
- Practiced in communicating with external vendors regarding business needs, priorities, incidents, and effectively resolving conflicts.
- Demonstrated execution ability and excellent communication skills.
- Ability to conduct regular project reviews and evaluations to assess effectiveness, identify areas for improvement, and drive continuous optimization.
- Robust problem-solving skills and adaptability in a fast-paced environment.
- Must be a U.S. person (U.S. citizen or national, U.S. lawful permanent resident, refugee, or asylee) or eligible to access export controlled information without required authorization, or eligible and likely to obtain required export authorization.
Nice To Haves
- Experience leading cross-team projects, working with planning, execution, and evaluation of project initiatives, including ticketing process improvements and optimization are assets for this role.
Responsibilities
- Overseeing Returned Merchandise Authorization (RMA) generation, support, and issue resolution.
- Generating performance metrics for both internal and external teams.
- Facilitating seamless communication across fleet engineering, data center technicians, and vendor teams.
- Analyzing, optimizing, and operationalizing both internal and external processes.
- Leading cross-team projects, including planning, execution, and evaluation of project initiatives.
- Improving and optimizing ticketing processes.
Benefits
- Medical, dental, and vision insurance - 100% paid for by CoreWeave
- Company-paid Life Insurance
- Voluntary supplemental life insurance
- Short and long-term disability insurance
- Flexible Spending Account
- Health Savings Account
- Tuition Reimbursement
- Ability to Participate in Employee Stock Purchase Program (ESPP)
- Mental Wellness Benefits through Spring Health
- Family-Forming support provided by Carrot
- Paid Parental Leave
- Flexible, full-service childcare support with Kinside
- 401(k) with a generous employer match
- Flexible PTO
- Catered lunch each day in our office and data center locations
- A casual work environment
- A work culture focused on innovative disruption
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
