Fleet Dispatcher - Fuel and Lubricant

Al Warren Oil CompanyChicago, IL
Onsite

About The Position

The Fleet Dispatcher will be responsible for coordinating and scheduling daily fuel, lubricant, and DEF deliveries to commercial, industrial, and fleet customers. This role involves dispatching company drivers and tank wagons for local and regional routes, ensuring efficient routing to maximize productivity. The dispatcher will maintain close communication with drivers, monitor delivery progress, and ensure accurate record-keeping. Collaboration with various internal teams and a strong commitment to safety and customer service are essential. The position requires a flexible schedule to accommodate off-hours, emergencies, weekends, and holidays.

Requirements

  • Previous dispatch experience in fuel, lubricant, or transportation operations preferred.
  • Working knowledge of dispatch systems, routing, and GPS tracking software.
  • Strong understanding of Chicago-area geography and surrounding Midwest regions.
  • Excellent communication, organization, and problem-solving skills.
  • Ability to multi-task in a fast-paced environment and manage time-sensitive logistics.
  • Flexible schedule with the ability to assist during off-hours, emergencies, weekends, and holidays as needed.
  • A strong commitment to safety, accuracy, and customer service.

Responsibilities

  • Coordinate and schedule daily fuel, lubricant, and DEF deliveries to commercial, industrial, and fleet customers.
  • Dispatch company drivers and tank wagons for local and regional routes while maintaining efficient routing to maximize productivity.
  • Communicate closely with drivers to provide load details, delivery instructions, and route changes as needed.
  • Monitor delivery progress using GPS and dispatch software to ensure on-time service and respond promptly to changes or issues.
  • Maintain accurate and up-to-date records of all dispatch activities, including delivery confirmations, driver hours, and order documentation.
  • Collaborate with operations, sales, and accounting teams to ensure smooth scheduling, order accuracy, and customer satisfaction.
  • Support compliance with DOT, OSHA, and company safety policies at all times.
  • Provide excellent customer service when addressing questions, changes, or emergencies related to deliveries.

Benefits

  • Competitive salary and comprehensive benefits package.
  • Blue Cross Blue Shield Health Insurance (Medical, Vision, Dental).
  • Empower 401(k) with Company Match starting Day 1.
  • Paid vacation, holidays, and personal time off.
  • Life and disability insurance options.
  • Supportive, team-oriented workplace with opportunities for growth.
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