This role demonstrates up-to-date expertise and applies it to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales. The position engages in content teach-backs and the co-facilitation of training content for Driver Trainees with senior leaders. It provides feedback to participants in the Driver Trainee program, Fleet Development leadership, and Regional Training Center team members. The role provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities. The Fleet Development Facilitator conducts facilitation audits on all Fleet Development roles and conducts One Best Way consistency tours in Regional Training Centers with leadership to provide risk assessments. This role ensures One Best Way compliance in Regional Training Centers and ensures alignment with Fleet Development class content. The position models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans; using the Open Door Policy; and demonstrating and assisting others with how to apply these in executing business processes and practices. The Facilitator participates in Fleet Development content development and reviews to provide feedback and suggestions to the Learning Content Development team. They conduct assessment reviews in partnership with the Learning Content Development team to validate the accuracy of Fleet Development content. The role supports the adoption of structural and change initiatives by engaging with associates within Regional Training Centers and catchment. It educates Driver Trainees on change initiatives through classroom training and virtual classroom facilitation. The position supports Regional Training Centers outside of class delivery times by assisting in the execution of Regional Training Center processes and executing "tour to teach." The Fleet Development Facilitator conducts training classes in accordance with block schedules by executing activities as designed. They monitor virtual reality training utilization and end-of-day activities across multiple Fleet Development locations, including virtually. The role stays informed on changes in One Best Way processes by working with associates and leaders within Regional Training Centers. The Facilitator delivers training to Regional Training Center associates by leveraging different modalities (for example, Academy Connect, Virtual Reality, future technology). They implement and support training for specialty and change initiatives. The role engages with Fleet Development Trainers throughout assigned areas by providing additional training and following up on Fleet Development Trainer task completion. Finally, the position provides supervision and development opportunities for associates by hiring, training, and mentoring. It assigns duties, provides recognition, and ensures a belonging mindset in the workplace.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed