Greet all customers whether on the phone or in person. Responsible for setting appointments answering calls and all inquiries. Physically walk the unit with the customer to complete “Walk Around Sheet†(including last 8 of VIN, mileage, window tag, steering wheel tag). Review walk around with customer and have them approve. Verify and print any warranty or recalls for customers vehicle. Verify customer contact information and method of payment including credit authorization. Complete and sign Work Order. Check history attach to work order. Be sure to attach all functional sheets to work order inclusive Come Backs(Red), Quality Control(yellow). Enter pertinent information in SSI for Express Assessment.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED