Fleet Coordinator and Print Specialist

Ricoh Americas Holdings•Carmel, IN

About The Position

Field Representative II, Cross Functional Position Profile Supports the daily operations of one or more MS locations including any or all of the following: copy production and finish work, mail center operation, receptionist duties, audio‑visual, administrative tasks, and maintaining billing logs and reports. Supports the region’s MS logs and reports, assists during implementation, covers absences/vacations across Ricoh locations, and provides support during new account start‑ups. Responsible for supporting operational objectives at customer sites within a geographic territory. Reports directly to the Site/Operation Manager or IAM, based on local staffing structure. Job Duties and Responsibilities Assists new MS site implementation. Assists Site Manager or Supervisor in offering suggestions for improvement (new or existing processes). Assists in training new and existing employees. Maintains accurate, complete, and up‑to‑date Site Procedure Guides, forms, logs, and other site branding as directed. Collects data for the Monthly Management Report as directed. Orders paper, toner, and other supplies as directed. In the absence of onsite personnel, may perform any of the following: Processes all incoming and outgoing mail. Performs mailroom functions, including mail fulfillment (sorting, filing, packaging, processing shipments). Files and labels documents and materials for storage and retrieval. Shipping and receiving, including movement of boxes or equipment. Provides courier service for pickup and delivery of mail and copy jobs (on‑campus and offsite). Assists in the Copy Center and performs all functions required for copy requests (binding, folders, laminating, etc.). Performs basic troubleshooting on all equipment within the Ricoh Center. Assists with coordinating work assignments to meet deadlines and service deliverables. Manages all aspects of the Ricoh Center in the absence of the Site Manager or Supervisor. Leads or directs the Daily Huddle when the Site Manager or Supervisor is absent. (For single‑person sites, attends via conference call.) Performs front desk receptionist duties.

Requirements

High school diploma plus 6–12 months of related work experience.
Valid, violation‑free driver's license, reliable transportation, and required auto insurance per Ricoh policy.
Experience using and operating shrink‑wrap, paper cutter, hole driller, bindery equipment, jogger, tape machine, electric stapler, scales, collators, and related equipment.
Experience with postage meter equipment.
Ability to use and troubleshoot mailroom equipment.
Good organizational skills.
Strong communication and customer service skills.

Responsibilities

Assists new MS site implementation.
Assists Site Manager or Supervisor in offering suggestions for improvement (new or existing processes).
Assists in training new and existing employees.
Maintains accurate, complete, and up‑to‑date Site Procedure Guides, forms, logs, and other site branding as directed.
Collects data for the Monthly Management Report as directed.
Orders paper, toner, and other supplies as directed.
Processes all incoming and outgoing mail.
Performs mailroom functions, including mail fulfillment (sorting, filing, packaging, processing shipments).
Files and labels documents and materials for storage and retrieval.
Shipping and receiving, including movement of boxes or equipment.
Provides courier service for pickup and delivery of mail and copy jobs (on‑campus and offsite).
Assists in the Copy Center and performs all functions required for copy requests (binding, folders, laminating, etc.).
Performs basic troubleshooting on all equipment within the Ricoh Center.
Assists with coordinating work assignments to meet deadlines and service deliverables.
Manages all aspects of the Ricoh Center in the absence of the Site Manager or Supervisor.
Leads or directs the Daily Huddle when the Site Manager or Supervisor is absent.
Performs front desk receptionist duties.