Fleet Connectivity Coordinator

Sage Rental Services, LLC•Shreveport, LA

6d•Onsite

About The Position

SAGE Rental Services is seeking a motivated and detail‑oriented Fleet Connectivity Coordinator to join our Shreveport team. This position plays a critical role in supporting our Outside Sales team, serving customers directly, and ensuring the successful execution of rental operations at the branch level. The ideal candidate is customer‑focused, organized, technically capable, and comfortable working across sales, operations, and fleet functions to deliver a best‑in‑class customer experience.

Requirements

Must be 21 years of age with a valid driver’s license and clean driving record
Must pass a pre‑employment criminal background check and drug screening
High school diploma or GED required
1–3 years of relevant experience in customer service, inside sales, dispatch, or operations
Ability to work independently, prioritize competing demands, and manage workflow effectively

Nice To Haves

some college coursework preferred

Responsibilities

Serve as the primary point of contact for inbound customer inquiries, walk‑in traffic, and counter sales
Process and support rental requests from Outside Sales Representatives and direct customer orders
Demonstrate equipment and explain product features, applications, and capabilities upon request
Provide accurate rental pricing, availability, and estimated delivery timelines based on production and dispatch schedules
Act as a liaison between customers, sales, dispatch, service, and operations teams to ensure expectations are met or exceeded
Support account activity by maintaining up‑to‑date customer information, documentation, and sales literature
Prepare rental contracts, sales orders, quotes, and bid support for new and existing jobs
Assist with project pricing and bid formulation in coordination with Outside Sales and branch leadership
Dispatch service calls as required and maintain accurate call logs and documentation
Maintain strong working knowledge of company equipment, inventory, pricing, and delivery capabilities
Support day‑to‑day branch operations and assist with oversight in the absence of the Branch Manager
Collaborate with the Fleet Manager and CFO to analyze fleet performance, utilization trends, and data integrity to support asset management and reporting objectives
Assist the Fleet Manager with day‑to‑day support of telematics systems across the rental fleet
Help ensure fleet utilization, location, runtime, and performance data is accurately captured, validated, and maintained within company systems
Support the preparation and maintenance of fleet‑related reports, dashboards, and metrics used for operational and financial decision‑making
Identify data discrepancies or system issues and escalate appropriately to ensure accurate and timely reporting
Maintain accurate records and documentation to ensure compliance with company policies and procedures
Follow all company safety standards, environmental guidelines, and branch operating procedures
Contribute to achieving weekly and monthly branch performance goals
Perform other duties as assigned in support of branch and company objectives