Fixed Site Receptionist

New York Blood Center Enterprises•Kansas City, MO
•Onsite

About The Position

Founded in 1958, Community Blood Center (CBC) has served Kansas and Missouri for more than 65 years, delivering more than 150,000 lifesaving blood products annually to 70+ hospitals, EMS and healthcare partners. CBC is part of New York Blood Center Enterprises (NYBCe), which spans 17+ states and delivers one million blood products to 400+ U.S. hospitals annually. NYBCe additionally delivers cellular therapies, specialty pharmacy, and medical services to 200+ research, academic and biopharmaceutical organizations. NYBCe’s Lindsley F. Kimball Research Institute is a leader in hematology and transfusion medicine research, dedicated to the study, prevention, treatment, and cure of bloodborne and blood-related diseases. CBC serves as a vital community lifeline dedicated to helping patients and advancing global public health. To learn more, visit savealifenow.org. Connect with us on Facebook, X, Instagram, and LinkedIn.

Requirements

  • High School Diploma or GED required.
  • Must provide a copy of the transcript.
  • Customer services experience required.
  • Proficient computer skills required.

Nice To Haves

  • Administrative/Office support preferred.

Responsibilities

  • Serves visitors and donors by greeting, welcoming and directing them appropriately.
  • Assures compliance by registering donors and completing data entry per the Registration SOPs.
  • Answers incoming telephone calls.
  • Assists in appointment reminder calls.
  • Sends and receives incoming and outgoing mail.
  • Registers donors and completes data entry per the Registration SOPs.
  • Schedules donor appointments by telephone or in person.
  • Assists donors with scheduling software.
  • Enters data into the regulatory computer system when applicable.
  • Maintains telecommunications system.
  • Completes incoming and outgoing mail.
  • Maintains safe and clean reception area by complying with procedures, rules and regulations.
  • Maintains reception area/copy room inventory and supplies by checking stock to determine inventory level.
  • Provides general administrative and clerical support.
  • Regular and prompt attendance.
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