FIU Cases Analyst II

Pathward•Phoenix, AZ

5d•Hybrid

About The Position

We are a hybrid, remote-office company dedicated to growing our talent anywhere! We have onsite locations in: Sioux Falls, SD, Scottsdale, AZ, Louisville, KY, Troy, MI, Franklin, TN, Easton, PA. At Pathward, we take tremendous pride in our purpose to create financial inclusion for all™. We are a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all. We strive to remove barriers that traditional institutions put in the way of financial access, and promote economic mobility by providing responsible, secure, high quality financial products. We are a team of problem solvers and innovators who celebrate our differences and know that our unique perspectives make us stronger and well-positioned for success. We celebrate, and embrace, our team members through our HUMBLEHUNGRYSMART approach, and we believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve. About the Role: Responsible for analyzing and investigating customer and transactional activity and data to identify patterns to confirm suspicious activity. Responsible for filing suspicious activity reports with regulatory agencies involving Pathward accounts and/or services, in accordance with bank procedures. This position requires the analyst to evaluate multiple banking product types, financial crime types, and systems.

Requirements

High School Diploma or equivalent
Typically requires a minimum of two years of related experience.
Attention to detail
The ability to manage multiple workstreams & priorities
Strong written and verbal communication skills
Self Sufficient and well organized

Responsibilities

Analyzes and investigates customer and transactional data and activity to identify and confirm suspicious activity.
Files SARs & CTRs with regulatory agencies for activity that has been escalated by internal teams, external partners and third parties including Law Enforcement.
Maintains service levels with workload in accordance to policies, procedures and compliance standards.
Answers inbound and outbound calls to provide servicing for monitoring strategies and customer inquiries.
Maintains standards of Production, Quality and Leadership results for workstreams assigned.
Other duties as assigned.